International Program Manager: Sister Cities & Special Projects Manager: Citizen Diplomacy International of Philadelphia

Posted April 22nd, 2015 at 9:28 am.

Sister Cities Program & International Special Projects

Reports directly to the President/CEO and Executive Vice President

Immediate opening. This important position is for someone who is passionate about international exchanges and international relations, and who is looking for a long-term career with opportunities for advancement. We regret that we cannot/will not consider any candidate who lives outside the Philadelphia region or does not have a good understanding of Philadelphia, including its physical layout, history and resources.


This important position is with the Philadelphia region’s official international relations organization. The ideal candidate will organize professional meetings and American cultural experiences for sponsored guests who are in the U.S. on exchange programs to meet their professional counterparts while learning about the United States and Philadelphia. They are guests of the City of Philadelphia’s Sister Cities Program, the U.S. Department of State exchanges, and other government or corporate programs.

City of Philadelphia Sister Cities Program Department

– Create itineraries for guests of the Sister Cities Program

– Plan Sister City delegation exchange visits – inbound and outbound

– Greet visitor delegations and accompany them to meetings and program events

– Maintain contact with all Sister Cities liaisons overseas through written and oral communication

– Draft citations, proclamations and letters on behalf of the Mayor

– Prepare official gifts on behalf of the City of Philadelphia

– Work with the President to manage all potential upcoming projects

– Prepare the Sister Cities Report to present to City officials

Special Projects Department

Programming: Arrange professional program itineraries for fee-for-service clients including – greeting visitor delegations and accompanying them to meetings and program events; researching potential program resources; arranging appointments and sending confirmations; creating welcome information packets; planning dinner hospitality and home stays with CDI members and donors; arranging historical and cultural tours; sending thank you letters to all appointments.

Hotel: Arrange hotel accommodations for visitors and delegations and provide reservation information to CDI’s Director of Administration.

Letters of invitation: Write letters of invitation for fee-for-service clients.

Tours: Work with fee-for-service clients to arrange sightseeing guides.

Transportation: Arrange transportation for tours, airport meet & greets, pick-up and drop-offs, meetings, etc.

General Responsibilities

Billing: Work with the Director of Administration to generate invoices for Special Projects Department programs.

Maintain Department’s Data: Maintain database related to Departments; and update resource information generated from the Departments’ services.

STATS: Input statistics in CDI’s database for all programs/guests.

Marketing: Market organization’s programming services, sight-seeing and transportation arrangements, meet & greet and language services to potential clients. This involves market research, maintaining database, composing marketing letters, creating marketing materials and sending marketing packets to potential clients.

After Hours Events: Attend all CDI events (ten monthly First Thursday networking receptions, Annual Meeting, Annual Fundraiser in July, Quarterly Board of Trustees meetings and a few other special events) and work with President & CEO and Director of Membership at events.

Part of the International Visitor Leadership Program (IVLP) team: Be part of our team which manages the U.S. Department of State’s International Visitor Leadership Program, our country’s highest level international exchange program, and be the alternate for the IVLP Program Officer in his/her absence.


The right candidate will have a Bachelor’s Degree (a Master’s Degree is a plus) and a minimum of two years experience in an office or internship setting. He/she must have a good knowledge of Philadelphia and its resources, strong writing and organizational skills, understand the basics of meeting planning, and be internationally-minded, cross-culturally aware and eager to meet young and mid-level leaders from around the world. Foreign language capability is another plus.


Salary to start in the mid $30,000’s with a benefits package that includes health, dental, vision, and 403(b). This position has room for career advancement, promotion and salary increases.

CDI Contact Person

Please email a cover letter, résumé and two references to:

Ann L. Stauffer Ex. VP

Position is available late April/early May – interviewing will begin immediately.

How to apply

Please email a cover letter, résumé and two references to:

Ann L. Stauffer Ex. VP

Position is available late April/early May – interviewing will begin immediately.

Filed under: Management Level by Margie DuBrow

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