Program Manager, Quality Improvement: AccessMatters

Posted July 23rd, 2015 at 4:55 pm.

Job Summary: Under the direction of the Director of Quality Improvement (QI), the Program Manager supports quality improvement activities related to AccessMatters’ programs focused on increasing access to sexual and reproductive health. Programs span different divisions within the organization and include adolescent health, family planning services, and HIV counseling, testing, and care.

Essential Functions:

  • Use demographic, surveillance, clinical, and service utilization data to monitor programs and services and to identify areas of strength and weakness as well as healthcare trends.
  • Recommend programmatic and service areas for QI to the Director of QI.
  • Lead staff and providers in the planning, implementation, and monitoring of QI activities and initiatives.
  • Conduct audits of clinical sites and manage follow-up activities.
  • Work with the Research and Evaluation Department to develop and maintain systems to collect and analyze patient and service-related data as they relate to policy compliance and performance measures for various programs.
  • Work with the Training Department to initiate and plan trainings on service-related topics for provider agencies to improve performance and quality.
  • Provide technical assistance to clinical providers and other partners.
  • Monitor program budgets and subcontracts.
  • Prepare reports for funders and other stakeholders.
  • Revise and update AccessMatters’ policies and procedures, and draft new policies as needed.
  • Keep current on research and advances in the field of adolescent health, family planning, sexually transmitted diseases and HIV/AIDS and provide new information to the Director of QI and other AccessMatters staff and partners as appropriate.
  • Provide support to the Medical Committee, the Planning & Evaluation Committee, and other Committees as needed.

Knowledge, Skills and Abilities:

  • Broad knowledge of sexual and reproductive health programs and issues, including those related to adolescent health, family planning, sexually transmitted diseases, and HIV/AIDS.
  • Excellent written, oral, and interpersonal communication skills.
  • Demonstrated ability to work independently and collaboratively with others.
  • Ability to review programmatic and service data for monitoring purposes.
  • Ability to manage multiple projects.
  • Demonstrated ability to lead and work in project teams.
  • Familiarity with analyzing data and identifying trends.
  • Ability to travel as needed for implementation of QI activities.
  • Familiar with HIPAA and other federal, state, and local regulations governing client confidentiality.

Education and Experience:

  • Baccalaureate degree required, Master’s Degree in Public Health, Social Work or related field preferred.
  • Experience in quality improvement (QI) preferred.
  • Experience in clinical settings and/or patient care preferred.
  • Experience in program development, implementation, management, and evaluation preferred.
  • Experience in developing and implementing policies and procedures around clinical care issues.

How to apply

Please send resume and cover letter to: Recruiting@accessmatters.org.

Filed under: Management Level by Margie DuBrow

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