Emergency Housing Director: Episcopal Community Services

Posted July 20th, 2016 at 10:12 am.

Do you want to be a part of an innovative, inclusive and data-driven community of social-change agents ready to challenge poverty in the city Philadelphia?

St. Barnabas Mission, a program of Episcopal Community Services, is a 100-bed, comprehensive, emergency housing facility for women and children experiencing homelessness. A staff of 30+ manage the operation which is open 24 hours a day, 7 days per week, 365 days per year. Participants at St. Barnabas have a high-quality, safe facility in which to reside; access to case management services to develop plans to attain housing and increase income; and improve physical and behavioral health. Families are assisted with identifying housing options, completing applications, reviewing leases and, when funding permits, financial assistance.

The primary function of the Emergency Housing Director (EHD) is to provide leadership and oversight for all aspects of ECS St. Barnabas Mission emergency housing. This position is responsible for creating and implementing a trauma-informed, participant-focused and data-driven culture with a focus on quickly and effectively moving participants to permanent, stable housing.


  • Lead the operations and strategy of ECS St. Barnabas Mission emergency housing facility, with a focus on implementing a trauma-informed and data-driven service delivery environment. Special emphasis should be placed on positively discharging families from shelter in a timely manner.
  • Provide supervision and oversight to a team of three. Provide co-supervision to group of case managers with supervisory responsibilities fully transitioned to the EH Director by January 2017.
  • Ensure facility is in compliance with the Office of Supportive Housing emergency shelter standards and all required contracts and licenses.
  • Maximize shelter facility space, ensuring space is utilized appropriately for both residents and community specific opportunities.
  • Stay abreast of external changes and best practices in regards to emergency housing specific to families. Utilize best practices and creative approaches to discharge participants in a timely, positive manner.
  • Collaborate with public housing providers to identify housing opportunities. Build network of private landlords to create additional housing opportunities for participants.


  • Master’s degree in social work or a related field
  • At least 5 years’ experience working with families experiencing homelessness
  • At least three years supervisory experience in an emergency housing facility
  • Outstanding customer service skills
  • Dedication to performance management, ability to utilize data to make decisions
  • Demonstrated ability to analyze complex problems and deliver creative, alternative solutions
  • Exceptional management skills, experienced team-builder with demonstrated ability to resolve conflicts
  • Collaborative and skilled communicator, ability to connect and communicate with participants, staff and funders
  • Strong grasp of federal, state, and city regulations and trends in services for homeless families
  • Training in trauma-informed practice/ trauma-informed care.
  • Demonstrated ability to network and collaborate with external partners

We offer a competitive salary and a great working atmosphere.  For consideration, submit cover letter, resume, and salary requirements to Episcopal Community Services, Attention: EHD, 225 S. 3rd Street, Philadelphia, PA 19106; FAX 215.351.0294;; e-mail hr@ecs1870.org.  Visit our website at : ecsphilly.org



Filed under: Executive Level by Margie DuBrow

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