Human Resources Director: Northern Children’s Services

Posted December 6th, 2017 at 11:04 am.


The Human Resources Director under the direction of NCS President/CEO provides personnel assistance in identifying, evaluating, and resolving human relations and work performance problems within agency.

Facilitates communication and improves employee human relations skills and work performance. The Human Resource Director is responsible to develop and maintain the annual employees’ staff development and training plan in coordination with NCS’ Program and Department Directors. Provides leadership to the Human Resources Office to assure that all city, state, federal, and all other funding source standards are being addressed though accurate record keeping.



  • Assures that all agency personnel policies are designed in accordance with up-to- date references from Federal, state and local laws. Assures that these policies are revised as required.
  • Developed and maintain a system to promote effective employee relations including but not limited to, information sharing through newsletters, memos etc.
  • Assures that functions assigned to Human Resources are carried out in accordance with all applicable laws, regulations and meet the standards of the industry.


  • Develop agency’s annual employees training and staff development plans in coordination with NCS’s Program Directors and Managers.
  • Develop plans and strategies for and managing recruitment of new personnel including adverting, job fairs, screening, and interviewing.
  • Formulate personnel policies and procedures and revise policies as appropriate.
  • Work with employees to identify elective and required training, prepare written training plan, prepare quarterly training schedules, monitor compliance with training policies, and develop training of trainers program.
  • Participates in performance improvement activities.
  • Conduct research and identify additional resources that can assist with NCS’s performance improvement efforts.


  • Assures that policies and procedures related to the personnel manual are reviewed at least annually and updated as needed.
  • Assures record keeping for personnel, payroll, and evaluations are adequate and in conformity with all regulatory and funding sources.


  • Promotes, creates, allows and assures effective communication among staff and agency’s programs.
  • Prepares and submits necessary agency regulatory and funding sources personnel reports in an adequate and timely manner.
  • Participates in administrative team and committee meetings to assure adequate representation in establishing agency policy and program direction.
  • Assures competent and effective utilization within the agency of information management technology.


  • Provides supervision of Human Resources Office personnel.
  • Oversee payroll processing, workers compensation, COBRA, and unemployment claims.


  • Represents agency at conferences and meetings
  • Explores and develops new staff development programs to serve the agency.

Completes other duties as assigned


  1. Ability to communicate and interact with all staff.
  2. Ability to define problems, collect data, establish facts and draw valid conclusions.
  3. Ability to effectively present information and respond to questions from groups of managers, consumers, vendors and the public.
  4. Ability to calculate figures such as addition, subtraction and percentages.
  5. Ability to give clear and concise oral and written instructions to persons.
  6. Working knowledge of JCAHO standards and ability to navigate other systems.
  7. Ability to read and understand complex instructions such as regulatory policies.
  8. Working knowledge of the use of computers and pertinent software programs.



  1. Minimum Master’s degree.


  1. Position requires four years of demonstrated administrative and leadership skill. At least two years supervisory and/or administrative experience.
  2. Special Skills: Job requires the ability to be self-directed. The ability to interact effectively and foster relations with diverse groups within the Agency and in the community at large. Good organization and planning skills.
  3. Computer experience is required.
  4. Ability to read write and speak English.


  1. Ability to work independently and cooperatively as part of a team.
  2. Ability to manage work-related stress.
  3. Ability to handle to handle highly confidential materials regularly.
  4. Ability to walk up steps, bend down to open file drawers, sitting at desk and working on a computer.
  5. Ability to hear instructions and read written materials.
  6. Ability to speak on a telephone and n person.


Northern Children’s Services is an equal opportunity employer and is strongly committed to diversity. Northern Children’s Services does not discriminate on the basis of race, age, sex, class, disability, religion, sexual orientation, or national origin.

Professional Level


Minimum Education Required

Master’s degree

How To Apply

Filed under: Management Level by Margie DuBrow

Comments are closed.