Manager of High School Programs: Congreso de Latinos Unidos, Inc.

Posted December 6th, 2017 at 10:58 am.


The Manager of High School Programs will have direct oversight over Congreso’s after school and post-secondary preparation programming at Edison High School, Kensington Health Sciences Academy High School and Kensington Creative and Performing Arts High School. The Manager of High School Programs will directly supervise a team of three coordinators and 1 Case Manager:

  • Exito at Edison Program Coordinator
  • Congreso at Kensington CAPA Coordinator
  • Congreso at Kensington Health Sciences Coordinator
  • Ambicion College Cohort Case Manager

High School programs engage young people through creative and performing arts programming, STEM exposure opportunities, credit recovery and post-secondary planning. Some high school programs also include case manager(s) who offer support to students who are struggling with academics, behavior or school attendance. The Manager of High School Programs is responsible for supervision of staff, program coordination and contract compliance. Manager of High School Programs is also responsible for overseeing summer workforce development programming. Position requires knowledge of or experience within the context of case management with families, youth development programming and familiarity with post-secondary preparation needs of teens.

Essential Functions

  1. Assures the development, implementation and evaluation of program delivery.
  2. Supervises and offers program development support to Site Coordinators and Case Managers.
  3. Collaborates with High School Administration:  teachers, counselors and principals to ensure student success.
  4. Ensures that client data is collected and recorded accurately and in a timely manner.
  5. Monitors program outcomes through UNIDAD database.
  6. Supervises and facilitates summer workforce development programming for teens, and other work and internship opportunities alongside the Ambicion team.
  7. Establishes collaborative relationships with community-based organizations, institutions of higher education and other public/private Latino and non-Latino agencies serving the surrounding community.
  8. Routinely reviews participant records/charts/documentation to assure that they are maintained in accordance with funder requirements.
  9. Assists in the preparation of proposals for continuation grants and new funding opportunities, as they relate to youth development programming.
  10. Attends relevant trainings including funder meetings and professional development trainings.
  11. Supports outreach, recruitment and enrollment activities.
  12. Collaborates with Director of Youth Services for strategic planning and program development.
  13. Supports planning, development and implementation of summer programming.
  14. Maintains regular focus on family engagement through programming.
  15. Responsible for budgeting and planning.
  16. Supports site coordinators with human resources and administrative responsibilities
  17. Remains committed to ensuring coordinators are developing professionally.
  18. Performs other related duties.

Management Duties

Staff Supervision:

1. Responsible for the assurance of quality supervision provided to all staff under the Manager’s oversight; including a minimum of bi-weekly supervisory meetings, annual performance reviews and work plans as deemed necessary, adherence of supervisors to agency policy with regard to personnel management, engagement of the Human Resources department as appropriate, and active coaching of supervisors to staff development.

2. Conduct staff performance evaluations of all assigned at the end of each probationary period and annually, and adhere as well to agency personnel policy.

3. Provide management of department and staff through independent judgment and decision-making.

4. Regularly direct the work of, schedule, and provide staff development opportunities and training to department staff.

5. Perform management functions and/or make recommendations for the department such as hiring, firing, performance evaluations, disciplinary counseling, salary adjustments, workload distribution, communication, recognition activities, and employee relations.

Program Management/Administration:

1. Support Director with the spending of program funds within budget limitations and in accordance with fiscal operations policy.

2. Oversee and carryout contracts within departments/programs, ensures contract compliance as well as quality of programs and services within the program.

3. Carryout out policies and procedures with the support of Director as they pertain to operational/funder programmatic standards.

4. Responsible for program enhancements, employee hiring, promotions, transfers or terminations for programs under Manager oversight.

5. Carry out major assignments in conducting the operations of the department   and provide consultation and expert advice to management.

Knowledge, Skills, and Abilities (Career Pathway: Leadership/Management)

All Staff Competencies

  • Basic understanding of Congreso’s mission, vision, values, programs and services, and business plan.
  • Knowledge and understanding of the targeted community needs and demographics.
  • Understanding of legal criteria for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements.
  • Ability to provide nonviolent intervention with a high level of ethical standards of conduct, cultural sensitivity and within appropriate boundaries and limits.
  • Ability to effectively use standard office equipment.
  • Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interactions with diverse groups of co-workers, external partners and the community.
  • Ability to operate a computer and use a variety of common software programs including Microsoft Office, spreadsheets, UNIDAD, and customized databases.
  • Adheres to all Congreso and departmental policies and procedures.
  • Attends all Congreso in-services as required.
  • Strong written and verbal communication skills and effectively communicate with individuals and groups.
  • Bilingual strongly preferred (Spanish/English)

Leadership/Management Competencies

  • Ability to articulate, promote and model Congreso’s mission and vision.
  • Understanding of legal/political policies and issues, community resources, and benefits addressing targeted client needs as they affect Congreso services (e.g. TANF, poverty, immigrants).
  • Ability to effectively implement human resources policies.
  • Ability to manage employee relationships, staff supervision, staff development, staff evaluation, and management practices in accordance with Congreso policies.
  • Ability to read and understand a budget – making appropriate financial decisions (including review of spending levels).
  • Strong performance management focus.
  • Ability to demonstrate sustained leadership in moving clients towards targeted outcomes.
  • Ability to effectively conduct one on one advocacy and/or educational presentations.
  • Ability to manage, evaluate, and distribute the work of an individual or teams either programmatically or by function.
  • Ability to monitor contract compliance.

Experience, Education, and Licensure

Minimum Experience:  Three years of experience in providing service to individuals in the fields of Education, Psychology, Social Work.  One to two years of supervisory experience required.  Knowledge of the Puerto Rican, Latino, and African American community and the resources available.  Knowledge of the Philadelphia School System and curriculum standards for children 6th through 12th grade.  Knowledge of post-secondary preparation needs and workforce development needs of teens. Bilingual (English/Spanish) preferred.


Minimum Education: Bachelor’s degree. Master’s degree preferred.



Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.

About Congreso

Congreso is a multi-service nonprofit organization whose mission is to strengthen Latino communities through social, economic, education, and health services; leadership development and advocacy. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

To Apply

To apply for this position please submit a cover letter, resume and salary requirements here. For more information about Congreso and other career opportunities please go to


Professional Level


Minimum Education Required

4-year degree

How To Apply

Filed under: Management Level by Margie DuBrow

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