Director of Human Resources: Philadelphia Works, Inc.

Posted July 11th, 2018 at 2:23 pm.


Official Title:            Director of Human Resources

Reporting To:           President and CEO

Location:                  Philadelphia, PA


Organization Overview

As the city’s federally-designated Workforce Development Board, Philadelphia Works, Inc. (PWI) invests in employment and training services that connect employers to workforce talent and career seekers to jobs. PWI ensures the highest standards and accountability for these investments.

PWI funds and oversees the PA CareerLink® Philadelphia centers, the youth workforce system, industry sector partnerships and other employer-driven initiatives.


In September 2014, approximately 44,200 individuals in Philadelphia were looking for and unable to find work. Even more residents work in low-wage jobs with insufficient hours and wages to meet their family’s needs. At the same time, employers’ express concerns about the availability of qualified workers. It is the role of the workforce system – which Philadelphia Works coordinates and monitors – to make the match between employers and job seekers.

Philadelphia Works connects employers to workforce talent and career seekers to jobs. Philadelphia Works’ through its staff and board provide strategic direction and fiscal oversight for Philadelphia’s public workforce system. It guides the provision of workforce services, strong fiscal oversight and controls, and essential workforce-related research functions.

Role Summary

The primary objective of this position is to facilitate the development of an employee-oriented culture that emphasizes quality, continuous improvement and high-performance standards. This is a position in a small organization that requires completing specific assigned projects as well as regular HR processes and procedures that reoccur over the course of a year or years. The Human Resources Director reports directly to the President & CEO and provides full-cycle Human Resources support and leadership for the organization.

The Human Resources Director is responsible for the oversight of HR plans, policies, and programs for all staff. This position serves as the primary HR Partner to management in the communication and execution of HR policies, procedures, practices and programs to achieve organizational goals and objectives.

The Human Resources Director develops and oversees the administration of various HR plans and strategies to maximize employee engagement. The Human Resources Director develops HR’s departmental goals, objectives and systems that align with organizational goals and objectives. This position administers the compensation program; monitors the performance evaluation process and establishes revisions as necessary. The Human Resources Director provides direct support and guidance to management for general HR issues and the management of specific issues as they relate to staff (i.e. progressive discipline, performance improvement plans, employee status change recommendations, etc.). The successful candidate will execute this role with a very engaging and “hands-on” approach to implementation.

Interfacing with employees at all levels in the organization, the Human Resources Director will create and maintain positive working relationships to foster a culture and environment for cooperation and success. The Human Resources Director will be responsible for oversight of the appraisal process and providing support to managers in their roles as coach and mentor. All of which, will require the successful candidate to possess sound business judgment and Human Resources acumen.

The Human Resources Director, will have oversight of performance management, talent acquisition and retention, benefits procurement and administration, as well as Talent Management. They will provide management to HR staff.

A critical component of the HR Director’s role is to ensure overall compliance with all federal, state and local laws and to protect the organization from unwarranted liabilities.

The successful candidate will be comfortable and experienced in a building relationships and working in cross-functional settings with a high degree of confidentiality. He/she will possess a strong Human Resources knowledge base, while ensuring high levels of professionalism, sense of urgency, and attention to detail.

Education/Professional Experience

Bachelor’s Degree from an accredited college or university with 10 plus years Human Resources experience and a minimum of 5 years Management experience. PHR or SHRM-CP certification is required.

Additional Eligibility Qualifications

·        Ability to bring recognized leadership to the HR services that support all staff

·        Ability to interact effectively with management at all levels

·        Knowledge and experience with standards and procedures for recruitment, selection, training, compensation and benefits, employee relations and human resources information system

·        Strong business and Human Resources acumen with the ability to diagnose and analyze problems and drive appropriate solutions

·        Be a data-driven decision maker

·        Experienced in the practice of high level of confidentiality

·        Provide management of HR staff and lead functional teams as required

·        Complete projects in a timely and complete fashion

·        Effective communication and listening skills

·        Ability to set priorities, organize time and identify resources for projects

·        Ability to interact effectively with all levels of staff, stake holders, subcontractors, vendors, and government agencies

·        Excellent interpersonal and organizational skills

·        Excellent PC software skills, including Word, Excel, PowerPoint, HRIS and payroll systems

 Equal Opportunity Employer/Program

Alternate Formats, Auxiliary Aides and Services are available upon request


What We Offer

Philadelphia Works offers qualifying full time employees with a competitive benefits program including medical, dental, vision, 401(k), tuition assistance, life and disability. We also offer company paid vacation, personal and sick leave days.






4-year degree

Filed under: Executive Level by Margie DuBrow

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