Lutheran Settlement House is part of a movement rooted in radical compassion and focused on making lasting, meaningful change in people’s lives and in our community. The voices of our clients guide our work, telling us what supports they need and what needs to change in our city. Our staff shares deeply held values that make us a welcoming, responsive, and reliable safe haven for some of Philadelphia’s most vulnerable populations. We accompany our clients in times of crisis, we are catalysts for building community, and we joyfully celebrate the strength of those we serve. If this sounds like you, if you’re looking for a workplace where you can live out your values and a workplace that values your growth and development, we invite you to apply.
Scope of Position:
Under the supervision of the Shelter Director, the Assistant Shelter Director of Jane Addams Place is responsible for managing high-quality trauma-informed case management, youth programming, and therapeutic services at our family shelter.
Essential Responsibilities:
· Understands, articulates, and reflects in professional practice the mission and philosophy of Lutheran Settlement House & Jane Addams Place
· Supervises Case Managers (2), Therapist, and Manager of Child & Youth Programming
· Supports and develops programming and community partnerships
· Assists Shelter Director with identifying staff training needs and opportunities
· Ensures case management services adhere to all requirements of the Office of Homeless Services standards
· Maintains high-quality data in funder databases and ensures quality control for case files
· Oversees client surveys and feedback process, ensuring services reflect resident choices and voices
· Plans and facilitates residential community meetings
· Meets individually with residents and staff to resolve concerns where needed
· Supervises MSW interns, ensuring maximal learning opportunities and trainings
· Other duties as assigned