The Operations and Administration Manager leads critical administrative and operational tasks and provides important fiscal management to the department. This includes but is not limited to managing our inventory of literacy resources, creating and maintaining systems for distributing materials and supplies to partner organizations, managing the book ordering, keeping detailed track of various key performance indicators such as event registration and attendance and book sales, managing vendor relationships, managing our fiscal tasks (accounts payable and expense tracking primarily), leading meeting and event logistics.
Competitive candidates will have strong organizational skills and have great attention to details, will enjoy creating and maintaining data tracking systems, and top-notch customer service skills, and have a passion for supporting Philadelphia’s libraries.
This position is in the office three days a week (currently Tuesday, Wednesday and Thursday), full-time, exempt, and reports to the Managing Director of Read by 4th.
Responsibilities
Fiscal Operations:
- Manage relationships with vendors
- Process invoices and expenses for staff and vendors
- Arrange and follow-up on travel reimbursements and other expenses incurred by visiting speakers and other guests
- Maintain an excel tracking system for budget-to-actuals for four distinct, yet connected, budgets: Read by 4th, Author Events, One Book One Philadelphia and Teen Author Series.
- Provide reports to the supervisors, and to the development and finance departments on spending
- Provide guidance to team members on budget management and expense decisions, based on budget-to-actuals
Administrative Operations:
- Maintain a functioning office space including ensuring an inventory of office supplies, and ensuring our supply of Read by 4th partner resources (children’s books and family resources) is organized and accessible
- Manage calendars for three senior staff members, setting up meetings, identifying conflicts and proactively rescheduling meetings as necessary
- Reserve conference rooms and coordinate catering for meetings and ensure the physical set-up of the meeting space (includes technology needs and meeting supplies) as necessary
- Data tracking (registration numbers, attendees, book sales) for public programming team
- Prepare reports on seasonal outcomes of major programs
Inventory Management (Resource, Book and Supplies):
- Maintain an accurate inventory of partner resources, prioritizing efficient procurement & distribution processes
- Management and distribution of material to partners including arranging for couriers and delivery as necessary
- Support the Author Events, Teen Authors series, and One Book teams with book ordering, returning and distribution
Fundraising and Resource Development Support:
- Additional responsibilities include fostering a culture of philanthropy mindset. As a nonprofit organization, all staff are expected to actively engage in fundraising efforts organized or attended by staff, and to promote the organization’s mission and values in and outside the organization.