Who We Are:
Community Action Association of Pennsylvania is excited to announce an amazing opportunity to work at one of our 43 Community Action Member Agencies. The Community Action Agency of Delaware County, Inc. (CAADC) is a provider, non-profit 501(c)(3) corporation founded in 1979, and has served as the premier economic development and social services provider in Delaware County for almost 45 years.
We employ over 150 staff members who provide social services, property management, and construction management to thousands of clients annually. The senior management team is comprised of long-term, experienced, and loyal employees who are committed to working collaboratively to deliver programs and services in support of the agency’s mission.
Position Summary:
While we provide a range of social services to help individuals in the community in need of assistance, we also operate programs designed to generate revenue for the agency. In this role, you would have the ability to expand on existing or identify new revenue-generating economic development opportunities, as well as strengthen the types of social service programs we currently manage.
In addition, CAADC strives to deliver these services collaboratively with support from local government officials. This requires a high level of awareness of and sensitivity to this ongoing dynamic, which means that the ability to navigate the political landscape is critical.
Primary Duties and Responsibilities:
- Assist in overseeing the ongoing operations of the Finance, Human Resources, Information Technology, and Real Estate Operations teams, as well as Maintenance and Fleet Operations Management
- Identify, develop, and implement economic development opportunities for new or additional services in support of the agency’s mission, as well as other funding sources
- Provide recommendations, reports, procedures, and other communication tools as needed
- Represent the agency to external constituents and stakeholders
- Supervise, monitor, and assess the effectiveness of the agency’s social services, including, but not limited to:
- Increasing operational efficiency
- Ensuring performance to plan and budget
- Reviewing the agency’s operating policies and making recommendations regarding improvements to operational systems, practices, and policies to ensure compliance with all applicable laws and regulations
- Identify opportunities and implement action plans for ongoing staff development and succession planning
- Work closely with the CEO in developing and executing strategic initiatives
- Serve as a trusted advisor and collaborative partner to the CEO and other leaders
- Collaborate with CEO on agency Board of Directors operations and effectiveness
Qualifications And Education:
Bachelor’s Degree in Business Administration, Management, or a related field is required from an accredited college or university. An MBA or master’s degree in a relevant discipline (e.g. Non-Profit Management, Public Administration, Finance, or Operations) is preferred.
Requires a minimum of 10 years of progressively responsible leadership experience in organizations, preferably in institutional management, economic development, housing development, workforce development, and/or social services. An appropriate combination of education and experience that fulfills the knowledge and experience base required for this position, including training/education and work experience as it relates to the nonprofit sector, with a proven track record in operational management or leadership roles. Familiarity with nonprofit governance, fundraising, and community engagement.
This position requires an individual with strong leadership skills to lead diverse teams and foster a collaborative environment. The successful candidate will be a strategic, collaborative, entrepreneurial, and creative individual who has a strong level of business acumen and is also resourceful and politically astute with a demonstrated track record of managing teams in providing a variety of services to the community within a mission- driven environment. The individual must have excellent communication skills, both oral and written, combined with strong interpersonal skills. The ability to work well with people from different cultural and socio-economic backgrounds is crucial to this position.
Read more