Database and Events Coordinator: HIAS PA

Mission: HIAS Pennsylvania supports low-income immigrants of all backgrounds as they build new lives in our community. Through Immigrant legal services and an array of social services, we work to address their needs, defend their rights, and advocate for their equitable inclusion in American society.

Position Description:

HIAS Pennsylvania is seeking an enthusiastic and detail-oriented individual to join the Development team as the Database and Events Coordinator. Under the direction of the Development and Communications Specialist, the Database and Events Coordinator will be responsible for all aspects of the agency’s database management functions, donation processing, donor communications, and events management.

Summary of Responsibilities:

  • Manage and oversee the accuracy and integrity of the donor database (Bloomerang).
  • Regularly review and update the database, develop and maintain database SOPs, and train and monitor new users.
  • Timely and accurate entry of all gifts, including online, employer portal, donor-advised funds, ACH, check, and credit card.
  • Support the planning, implementation, and stewardship of private and large donor evemts.
  • Work with vendors; monitor expenses, submit check requests, and track registration, donations, and sponsorships.
  • Partner with accounting to reconcile deposits and donation
  • Manage the donor communication process via email/phone/in person as
  • Produce and update personalized acknowledgments, tribute cards, and donor communications.
  • Help grow and diversify the donor base by identifying prospects and creating reports.
  • Support mailing and event appeals by segmenting donors, creating and editing mailing lists, and managing inventory.
  • Produce and edit donor list for the Annual Report.
  • Provide logistical support to the Development Committee.
  • Provide administrative support to the Director of Development as needed.
  • Proactively seek webinar opportunities and provide suggestions for database process improvements.
  • Other duties as assigned.

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Development and Communications Associate: HIAS PA

Mission: HIAS Pennsylvania supports low-income immigrants of all backgrounds as they build new lives in our community. Through Immigrant legal services and an array of social services, we work to address their needs, defend their rights, and advocate for their equitable inclusion in American society.

Position Description:

Under the direction of the Development and Communications Specialist, the Development and Communications Associate will support the fundraising efforts of our growing Development department by providing communications support, managing individual giving tasks, and assisting with special events management. This creative and enthusiastic individual will play a key role in managing the agency’s website and social media content; external communications; stewardship and other donor communications.

Summary of Responsibilities:

  • Manage website, communications, and social media platforms (WordPress, MailChimp, Facebook, ) to ensure timely and accurate communications and maintenance.
  • Assist with writing online newsletters; social media and website posts; events-related marketing; and other external communications including the Annual Report.
  • Help grow and diversify the donor base by assisting with creating and distributing donor appeals and stewardship materials.
  • Serve as the backup for the Database Coordinator as needed, including donor data entry and the creation of acknowledgment letters.
  • Collaborate with agency staff to meet external marketing and communications needs.
  • Provide logistical support to Development and Communication Committees.
  • Help to draft and maintain acknowledgment templates, appeals, and donor
  • Provide administrative support to the Director of Development as needed.
  • Communicate with donors via email/phone/in person as needed.
  • Support the planning, implementation, and stewardship of private and large donor events.
  • Other administrative duties as needed.

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