Database and Events Coordinator: HIAS PA

Mission: HIAS Pennsylvania supports low-income immigrants of all backgrounds as they build new lives in our community. Through Immigrant legal services and an array of social services, we work to address their needs, defend their rights, and advocate for their equitable inclusion in American society.

Position Description:

HIAS Pennsylvania is seeking an enthusiastic and detail-oriented individual to join the Development team as the Database and Events Coordinator. Under the direction of the Development and Communications Specialist, the Database and Events Coordinator will be responsible for all aspects of the agency’s database management functions, donation processing, donor communications, and events management.

Summary of Responsibilities:

  • Manage and oversee the accuracy and integrity of the donor database (Bloomerang).
  • Regularly review and update the database, develop and maintain database SOPs, and train and monitor new users.
  • Timely and accurate entry of all gifts, including online, employer portal, donor-advised funds, ACH, check, and credit card.
  • Support the planning, implementation, and stewardship of private and large donor evemts.
  • Work with vendors; monitor expenses, submit check requests, and track registration, donations, and sponsorships.
  • Partner with accounting to reconcile deposits and donation
  • Manage the donor communication process via email/phone/in person as
  • Produce and update personalized acknowledgments, tribute cards, and donor communications.
  • Help grow and diversify the donor base by identifying prospects and creating reports.
  • Support mailing and event appeals by segmenting donors, creating and editing mailing lists, and managing inventory.
  • Produce and edit donor list for the Annual Report.
  • Provide logistical support to the Development Committee.
  • Provide administrative support to the Director of Development as needed.
  • Proactively seek webinar opportunities and provide suggestions for database process improvements.
  • Other duties as assigned.

Job Qualifications:

The ideal candidate for this role will be detail-oriented and have 2-3 years of fundraising Constituent Relationship Management (CRM) experience, preferably Bloomerang. Have experience managing event logistics, including registration, vendor interaction, and customer service. Have a strong commitment to accuracy and understand the importance of data integrity for fundraising.

  • Bachelor’s degree or equivalent experience required
  • Minimum of 2 years of experience with Bloomerang or similar CRM
  • Minimum of 2 years of experience in processing donations and generating acknowledgments
  • Precise data entry, follow-up, and creative problem-solving skills
  • Highly organized, resourceful, ability to work independently, and to manage multiple projects with high attention to detail
  • Maintain professionalism, accountability, and confidentiality at all times
  • Commitment to and passion for HIAS Pennsylvania’s mission to advocate for immigrants
  • Ability to work occasional weekends or evenings for events

Other Information: HIAS Pennsylvania is currently working on a hybrid work model. HIAS Pennsylvania requires all staff to be fully vaccinated against COVID-19 with the exception of those with approved medical or religious belief exemptions.

Why Join the HIAS PA Team?

  • Competitive salary commensurate with experience
  • Exempt position with a 35-hour workweek
  • Employment package includes company-paid employee comprehensive health insurance
  • 403(b) Retirement account with employer matching contribution & safe
  • Generous Time Off including Vacation, PTO, & Paid Holidays
  • Company-paid life insurance, short-term and long-term disability

How to Apply: HIAS Pennsylvania is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, sex, gender identity, sexual orientation, age, marital, veteran or disability status, political affiliation, or beliefs. We believe that diversity enriches our organization and helps us to fulfill our mission. All qualified applicants, including those who represent minority and marginalized groups, are strongly encouraged to apply.

To apply, please complete the application at https://hiaspa.org/about-us/join-our-staff/