Food Connect is using technology to solve the complicated problem of hunger and food waste and we are looking for a driven and passionate team player who can help us grow. We are a nonprofit tech organization with an app that matches food donations, local shelters, and available drivers in real time.
The Logistics Manager position is responsible for leading three key areas listed below. This position is a remote position with some in-person key meetings that will be determined by management.
Actively manage Day To Day Dispatching + Logistics Function:
- Problem solve and exercise judgement to make modifications to deliveries to ensure the maximum number of successful deliveries
- Act as key point of escalation for logistics issues and troubleshooting
- Partner with third party vendors to provide transportation coverage
- Work with transportation partners to establish stable, steady consistent service delivery and accountability against mutually agreed upon SLAs
- Display financial responsibility to ensure cost and time effective solutions are planned and implemented
- Cultivate strong relationships with donors, recipients and drivers
- Monitor standard reporting for consistent activity
- Utilize reports, analyze information, and monitor trends to identify improvement opportunities
- Achieve daily KPI metrics including responsiveness, turnaround time and others.
Directly manage and develop Logistics Function
- Directly manage dispatcher team performance development, scheduling and training, etc.
- Ensure positive dispatcher engagement and development through timely and effective feedback, to include individual meetings, performance management, and performance reviews
- Drive process development and improvements
- Champion and implement logistics process consistent execution and continuous improvement
Candidate Qualifications and Traits:
- 3+ years of experience with logistics, transportation or related field planning
- Experience managing complex projects and multiple work streams
- Proven track record and ability to multitask
- Excellent organization and attention to detail
- Self-starter with strong reasoning and communication skills and comfort with ambiguity
- Strong desire to provide high-quality customer service
- Desire and ability to work in a fast-paced, collaborative environment
- Able to keep many projects moving forward concurrently
- Proficient in Microsoft Office and Google Suite
- Must have personal laptop or PC with a stable broadband connection
Compensation:
The salary range for this position is $41,000-$43,000 based on experience plus performance based bonuses. Monday – Friday from 9am – 5pm EST.
Compensation is competitive with charter and nonprofit sector positions and is commensurate with experience. Detailed information about the organizational compensation philosophy is available upon application.
Our Values:
- Awareness – You make wise decisions despite ambiguity
- Courage – You are able to be vulnerable, in search of truth
- Passion – You care intensely about the people we service
- Curiosity – You re-conceptualize issues to discover solutions to hard problems
- Integrity – You demonstrate consistently strong performance so colleagues and clients can rely upon you and your word