Outreach and Marketing Manager: Jewish Family & Children’s Service of Greater Philadelphia

JFCS would like to welcome a passionate individual to our team who shares in the ideals of open adoptions and desires to lead outreach efforts to community partners in order to establish new, and maintain and strengthen existing, relationships that will provide resources and referrals for our Open Arms Adoption program. We work within the Philadelphia, NJ, and Delaware areas and would want someone to be able to work in a hybrid fashion with time at our Philadelphia area location at times.

If you are interested and qualified, please submit a brief cover along with your resume providing why you are attracted to working in an adoption team.


JFCS is looking for a passionate self-starter to lead the outreach and marketing initiative of our Open Arms Adoption Network’s infant open adoption program. This individual develops and implements marketing/outreach plans, determines, and implements strategies and actions to enhance social media presence, and builds relationships and facilitates trainings with health care and social service professionals in the program’s service region. Find out more about Open Arms here: https://openarmsadoption.net


  • Create and Implement outreach/marketing plan for non-profit open adoption program
  • Determine and implement strategies to enhance social media presence
  • Develop and post creative and effective content on various social media platforms
  • Write articles, blogs, and promotional program material
  • Enhance content and update website as needed
  • Collaborate with SEO and SEM consultant
  • Arrange for and facilitate trainings for small and large groups of health care and social service professionals both in person and online
  • Maintain, create, and develop long term relationships/partnerships with professionals and applicable associations/coalitions
  • Maintain databases to track and manage outreach progress
  • Collaborates with JFCS marketing and community engagement teams to integrate Open Arms outreach efforts internally and externally
  • Performs other duties as assigned by immediate supervisor and other management as requested


  • Proven ability to develop and manage social media accounts and to devise content strategy
  • Ability to work within new technology and take initiative to identify new avenues for growth
  • Strong interpersonal and communication skills – must be an able writer and presenter for small and large groups
  • Strong communication skills to work with people at all levels both internally and externally
  • Strong writing skills to create copy for internet postings
  • Ability to collaborate with team to set outreach priorities and to oversee their progress on tasks
  • Proven follow-up and follow-through skills and the ability to meet deadlines
  • Ability and desire to provide accurate and thorough work product
  • Ability to build effective working relationships with service providers
  • Relationship builder who can engage and motivate the people and groups whose attention we seek to grow the program effectively
  • Ability to work across organizational lines to get things done
  • Creative thinker, with an ability to use both data and intuition to inform decisions
  • Organizational skills to manage databases and timelines for different initiatives


  • Bachelor’s Degree in Business Administration, Marketing or Public Administration required; Master’s preferred. A degree in Social Work with a Macro –focus or other relevant degree may be considered with relevant outreach or marketing experience
  • Three or more years of experience in a marketing/sales role including social media and print
  • Strong, proven writing ability to deliver clear and concise marketing and informational messages to a variety of audiences
  • Proven expertise in developing and implementing social media content on various platforms
  • Comfort in leading one-on-one or small and large group informational meetings and trainings with service providers in the community
  • Proficient user of technology (smart phone/tablet/laptop) and experience using MS Office applications is required, especially Word, Excel, and PowerPoint
  • Database, internet, and social media savvy


  • All prospective employees must pass a criminal background check and any security clearances required by the department to which the employee is assigned.
  • Must have valid driver’s license, access to a car and valid car insurance.
  • Employee must meet and maintain JFCS vaccine policy standards



403b retirement plan

Medical with Vision




Paid vacation and leave time

Paid holidays

35-hour workweek

Tuition reimbursement

Paid parental leave

And more!