WHAT YOU WILL DO
The External Affairs Manager is an essential member of North10’s development team and will work closely with the Chief External Affairs Officer to increase brand awareness and ultimately grow our community of donors. This role will project manage both the development and communications calendars to ensure alignment and accuracy. The selected candidate will be accountable for organizational giving and managing the grant development process. The objective is to spread our message and encourage our community of supporters to make donations to North10 Philadelphia. This role will be responsible for managing fundraising and development efforts, including database management, gift and donor tracking reporting and analysis of donation trends. The position will also assist in donor recognition, stewardship, development and implementation of events, community relations and assistance with marketing of the programs, services, and fundraising opportunities, and any activities related to the external affairs department.
ESSENTIAL RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DEVELOPMENT
- Support all development activities, working closely with the Chief External Affairs Officer to help develop and execute a plan for securing the resources needed to meet or exceed the organization’s annual fundraising budget and expand and diversify sources of support, both public and private.
- Manage the grant proposal and report development process, including setting timelines, gathering and synthesizing appropriate information from various departments including Finance and Programs, and ensuring appropriate review and signoffs prior to submission.
- Collaborate with program staff to describe program design and outcomes accurately.
- Participate in meetings, as needed, keeping detailed notes of key takeaways and next steps, and ensuring that there is appropriate follow-up and follow-through.
- Research prospective funding opportunities and partnerships.
- Creation and implementation of a Development Plan that incorporates a range of strategies including annual appeals, major donors, grants, corporate and individual appeals, social media and special events.
EXTERNAL AFFAIRS
- Develop and maintain relationships with partners in the policy space to ensure that the organization’s story and family voices are included in larger community advocacy efforts.
- Implement a comprehensive external community engagement plan and strategy to build positive brand perception and a deeper understanding of North10 Philadelphia.
- Build storytelling capacity of staff to promote the organization’s impact.
- Create a robust schedule of postings and ensure consistent, thoughtful and relevant activity on North10’s social media accounts as well as respond in a timely manner to questions and queries received on these channels.
- In collaboration with the Chief External Affairs Officer, liaise with external videographers or production companies to develop and produce compelling organizational videos.
- Record donations on an ongoing basis in the donor database, and generate acknowledgments and thank-you letters. Design and run reports and assist with database maintenance.
- Ensure accurate grant accounting and donor reports are submitted in accordance with grant requirements.
QUALIFICATIONS
- Bachelor’s Degree and/or equivalent prior experience in relevant field.
- Minimum five years of fundraising/development experience in a non-profit environment.
- Proven track record of meeting fundraising goals and securing major gifts.
- Excellent writing, editing, and marketing skills with a proven ability to customize communications to multiple audiences.
- Superior attention to detail, strong organizational and project management skills.
- The ability to work independently as well as collaboratively as part of a small team.
- Friendly, curious, and hardworking team player invested in North10’s mission.
- Passion and problem-solving skills to own projects and take appropriate steps to see them through in a timely manner.
- Applied understanding of fundraising principles and development best practices
- Proven success in building and managing relationships with diverse communities and coworkers
- Strong interpersonal, verbal communication, and presentation skills
- Database development and management, and spreadsheet proficiency
- Working knowledge of Microsoft Office
- Fluent in English and Spanish, preferred
Benefits
Health Benefits, 401k, PTO, Paid holidays
Fluency in English and Spanish, preferred