Month: February 2021

GENERAL DESCRIPTION:   

The Associate Vice President of Academy and Pathways oversees Steppingstone’s strategic and operational responsibilities for its Academy and Pathways initiatives. The position will be a part of the senior management team that drives the overall strategy for the organization and represents Steppingstone Scholars on a local, regional, and national basis. S/he will oversee the directors, their corresponding budgets and full and part time program staff. The Associate Vice President will have a deep knowledge of each major initiative, partnerships, program implementation, and operation planning.

The Associate Vice President of Academy and Pathways focuses on creating a college pathway delivery system for Steppingstone Scholars by focusing on program management and evaluation, program enhancement/innovation, coordination of program partnerships (i.e. schools, other nonprofits, university partners) and skill development.

The Vice President’s overriding priorities are student academic/social-emotional growth to support successful college completion and career entry for Scholars and increasing the number of college graduates from the city of Philadelphia.

Reports to: Vice President of Programs

Employment Type: Salaried, Exempt

Date: March 1, 2021

Compensation: $95,000 – $100,000

RESPONSIBILITIES: 

Supervision of College Pathways 

• Directly supervises the Senior Director of Advising and Tutoring and Senior Director of MGA and High School success
• Directly supervises the Director of College Access & Equity
• Manages Steppingstone’s delivery on its Anchor Goal 1 to increase the number of Academy Scholars attending highly and most selective colleges from 26% to 40% by 2025 and Anchor Goal 2 to increase the number of college graduates from the School District of Philadelphia by 10% over the next decade

Coordination of College Pipeline Initiatives 

• Work with Vice President of Academy and Pathways, Steppingstone President, the Partnership Coordinator, and university/nonprofit partners to coordinate initiatives focused on building neighborhood and city-wide college pipeline initiatives

Program Leadership & Management: 

• Manage implementation of program wide systems of Advising and Tutoring.
• Enhance, develop, and implement organizational vision as established in Steppingstones’ Vision and Strategic Plans
• Ensure ongoing programmatic excellence
• Demonstrate consistent quality of finance and administration with recommendation of timelines and resources needed to achieve program goals
• Attract, develop, coach, and retain high-performing program staff
• Work with staff to develop systems to ensure consistent, high-quality project management and delivery
• Provide guidance and leadership in curriculum design and instruction for summer and school-year programs
• Provide leadership in development of inter-team communication and cohesiveness, sustaining culture and preparing/supporting staff during organizational growth
• Facilitate program staff meetings
• Prepare departmental reviews for President and Board of Directors; deliver presentations to Boards and constituent families and partners
• Collection and analysis of data to drive program evaluation, quality, and development

Knowledge Management: 

• Develop the necessary systems, processes, and tools to better support the facilitation, collection, and sharing of program knowledge and results
• Ensure that key project outcomes and/or policy, advocacy, and legislation are evaluated and leveraged for maximum community and organizational impact
• Work collaboratively with the senior management team to integrate programming needs with operations and development teams

Other Duties as Assigned 

Qualifications: 

• Program Leadership and Management: This individual will have taken a hands-on approach in leading a variety of initiatives. The ideal candidate will have a track record of effectively leading a performance-based and outcome-based program and staff. S/he will have developed and operationalized strategies that have taken a program or organization to the next stage of impact and quality
• Team Building and Development: The successful candidate will have recruited, managed, and developed a strong team of program staff and project managers. This individual will serve as a “player/coach” to motivate and mentor his/her team
• Exceptional Communication and Influencing Skills: As a voice/advocate for Steppingstone, the Vice President of Programs will have strong written and verbal communication skills. S/he will be a persuasive, credible, and polished communicator with excellent interpersonal and multidisciplinary project skills. This individual must work collaboratively with internal as well as external partners and other organizations, providing exposure for program impact in a variety of media outlets.

Other qualifications include: 

• Advanced degree desired, with at least 3-5 years of management experience
• Unwavering commitment to quality programs and excellence in organizational and project management with the ability to achieve strategic objectives, and manage a budget
• Ability to work effectively in collaboration with diverse groups of people
• Integrity, positive attitude, mission-driven, and self-directed with demonstrated passion for Steppingstone mission and commitment to working collaboratively with a management team of senior professionals
•  A team player, who can interrelate and operate effectively with peers and other associates within a collegial, yet demanding, work environment
• An individual who is able to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities
• Impeccable integrity, strong work ethic, & solid judgment
• Strong analytical skills, and basic business intuition

Physical & Other Requirements

• Must be able to regularly access and use general office equipment including phones, computers, copiers, etc.
• Must be able to work in a busy, often complex work environment that is generally climate controlled.
• Must be able to lift up to 20 pounds unassisted on an occasional basis.
• Must be able to sit for long periods of time.
• Must be able to stand or walk for long periods of time.
• Driver’s license required, personal car preferred

Clearance and Training Requirements:

All offers of employment at Steppingstone Scholars are contingent upon clear results of a background check. “Clear results” may differ depending on a person’s record and the nature of their job. Background checks are conducted on all full-time and part-time staff members.

A background check is comprised of the following clearances:

1. PA Criminal Record Check – $22 cost
2. PA Child Abuse Check – $13 cost
3. FBI Fingerprint Check – $23.85 cost – Must come from the Department of Human Services

All clearances must be dated within one year of hire date (the date on an employee’s offer letter) and received by Steppingstone’s Office prior to start date. Additionally, all employess are required to complete the “Recognizing and Reporting Child Abuse: Mandated and Permissive Reporting in Pennsylvania” online training through the University of Pittsburgh

No person shall start at Steppingstone until all clearance and training requirements are satisfied.

ABOUT US:

Steppingstone Scholars, working with families and school partners, provides rigorous educational programming and support for talented underserved students in the Philadelphia Region to achieve academic success, opportunity, and a college degree.

About AccessMatters

AccessMatters, a non-profit, public health organization located in Center City Philadelphia, envisions a future where every person has the health care and information they need to thrive. In service to that vision, AccessMatters’ mission is to protect, expand, and enhance equitable access to sexual and reproductive health care and information for all people. Our team strives to advance our mission in accordance with these guiding principles: (1) sexual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care – including sexual and reproductive health care – is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence-based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of inclusion, diversity, innovation, professionalism, and accountability; (6) clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a trauma-informed and culturally responsible environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence.

Job Summary

Reporting to the VP, Strategic Initiatives, the Director of Training and Capacity Building (TCB) directs and oversees all training and capacity-building initiatives and functions. The Director must understand the public health resource landscape and the value of building and maintaining strong relationships with partner organizations. The Director will direct all infrastructure development, project management, and program expansion including but not limited to: grant-writing, grant reporting, and contracts management.

The Director leads and delegates all day to day tasks of TCB team services, including: responding to internal training requests; implementing training plans; maintaining training dashboards; developing training materials; developing promotional materials to market training services; developing and monitoring budgets; and managing vendor and consultant relationships. The Director will use specialized knowledge and judgement to  develop and deliver effective in-person and online trainings to diverse client groups, and provide follow-up technical support to internal and external training participants in support of AccessMatters’ mission and strategic plan. The Director will interact with AccessMatters’ internal team members and external stakeholders, including consultants, community-based partners, government representatives, and the general community.

As part of the Senior Management team, the Director embraces and advances the mission and core values of AccessMatters, setting a positive example for staff by uniting colleagues and supervisees in support of the strategic vision adopted by the Board and Chief Executive. The Director helps to provide leadership, direction, and resource stewardship to the organization, while fostering a culture of accountability, professional development, high-performance, and ethical behavior. The Director will be expected to participate in all departmental meetings and activities as needed and other duties as assigned.  As a program leader, the Director also advances AccessMatters’ organizational mission and strategic vision, serving as a role model for staff. This position is full-time and exempt.

Essential Functions:

Reporting to the VP, Strategic Initiatives, the Director will:

Provide Accountable Senior Leadership and Oversight of all AccessMatters’ Training and Capacity Building Activities and Teams

·        Provide oversight for all programs within the portfolio of TCB services.

·        In collaboration with the Vice President, Strategic Initiatives and the Fiscal Department, manage an assigned portfolio of relevant budgets and contract requirements in areas of deliverables, compliance, expenditures, reconciliation, invoices, contracting, and reporting.

·        Implement and manage diverse range of short-term and multi-year TCB projects for which AccessMatters receives funding, including planning, budgeting, scheduling, and production of projects and events.

·        Oversee the contract creation and distribution process and ensure vendor/subcontractor adherence to contract terms for assigned portfolio.

·        Build and maintain strong relationships and communications with community partners, stakeholders, vendors, training consultants, and clients to implement and support TCB activities and projects.

·        Prepare, review, and approve programmatic grant reports to ensure timely and accurate submission.

·        Lead and actively participate in collaborative proposal writing process for local, state, federal, and foundation grants and grant-funded projects.

·        Collaborate with departments across the agency to increase program impact and achieve deliverables.

Cultivate Relationships and Opportunities with Existing and Potential Internal and External Clients

·        Promote AccessMatters’ training and capacity-building services to generate new clients and maintain existing clients to meet goals for earned revenue, resource development, and program services.

·        Build and maintain partnerships with diverse stakeholders to increase organization’s reach and strengthen collaborative programs.

·        Represent AccessMatters and its TCB endeavors effectively and positively to all constituents, including internal and external committees and boards, at conferences and other external gatherings, and at project-related local, state, and national meetings.

·        Work collaboratively and professionally with training clients, stakeholders, consultants, and participants, by continuously evaluating possible courses of action, and making ethical decisions for the best outcomes for both AccessMatters and training stakeholders we serve.

·        Oversee and approve promotional materials and marketing strategies to promote training and technical assistance services to generate earned income.

·        Develop and draft proposals, protocols, budgets, and quotes to provide training and/or technical assistance services for external partners and clients to generate earned income.

·        Develop grant proposals to funders to initiate or expand TCB projects.

Strengthen the TCB Team’s Capacity in Key Areas as Needs Emerge

·           Provide opportunities for training team to build knowledge of current local, regional, state, and national resources related to training and TCB (e.g. learning management systems, national training centers, etc.).

·           Provide opportunities for training team to build knowledge of current issues related to sexual/reproductive health, including family planning, adolescent sexual health, pregnancy, STDs/HIV, maternal/child health, sexual orientation and gender diversity, social determinants of health, health disparities, and other relevant issues associated with health and service delivery.

·           Provide opportunities for training team to build knowledge of current training strategies and philosophies in teaching about diversity and equity issues, including understanding systemic oppression and its effects on the sexual health and overall wellness of individuals from marginalized communities.

·           Lead the hiring, training, coordination, and evaluation of staff, and supervise the TCB team.

·           Develop, revise, implement, facilitate, and deliver in-person and online training courses, using adult learning principles, online learning design and principles, cognitive learning theories, educational best practices, and AccessMatters’ training guidelines.

Lead, Develop, Supervise, and Manage Individuals and Teams

·           Through active and positive team engagement, supervise, train, develop, coach, support, and motivate a team of direct reports, including the Deputy Director, Trainers, Training Administrator and others as needed, to meet goals and work cooperatively to execute program strategies and manage all aspects of TCB services and workflows.

·           Establish TCB training schedule, train staff, and oversee their work offsite. Hire, train, and evaluate staff; coordinate staff assignments, individual and group supervision, and team meetings.

·           Using a strengths-based perspective, coach each staff member to build and utilize individual strengths for program activities, while providing supportive feedback and learning enhancements to address developmental needs, and taking corrective action when warranted.

Advance the Mission of AccessMatters and Fulfill Organizational Duties

·        Serve as agency “ambassador” and contact for external stakeholders to establish and/or maintain good relationships with provider agencies, key contractors, government officials, and collaborative partners to benefit consumers and facilitate the work of program team and the agency overall.

·        As a Program Leader, exemplify our Core Values and dedication to a culture of excellent leadership, in which leaders foster an environment where staff feel valued and appreciated, where all staff hold themselves accountable in service to our community and stakeholders, and all staff eagerly pursue excellence.

·        Demonstrate commitment to the principles and values of the AccessMatters Strategic Plan, including support for the organization’s efforts toward equity and commitment to social justice and public health.

·        Consistently exercise discretion and sound judgment to analyze, interpret and act, evaluating possible courses of conduct and making decisions for the best outcomes for the client, team and the organization.

·        Maintain high ethical standards and conduct regarding confidentiality, integrity, dual-relationships, and professional behavior overall, representing AccessMatters effectively and positively to all internal and external constituents.

·        Create and maintain an inclusive and equitable work environment that is respectful of all, embraces diversity and equity, and includes diverse perspectives and talents in problem-solving.

·        Execute projects and perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

·        Demonstrated ability to lead a team of trainers and support staff to deliver high-quality, culturally responsible trainings in order to advance equitable sexual and reproductive health outcomes or all people, especially for marginalized people and communities.

·        Demonstrated knowledge and experience in sexual and reproductive health topics and trainings (e.g., HIV/STDs, adolescent sexual health, family planning, maternal/child health, etc.).

·        Demonstrated knowledge of health disparities and social determinants of health, inclusive of sexual and reproductive health issues and issues throughout the lifespan, across impacted communities.

·        Demonstrated knowledge and expertise in various topics and trainings related to health equity and social determinants/influencers of health, including implicit bias, racism, and other forms of oppression.

·        Demonstrated knowledge and expertise in various topics and trainings related to the intersectional identities of marginalized communities and the impact on their sexual and reproductive health care access and overall health and wellness.

·        Strong understanding of the concepts, practices, and tools associated with effective program management.

·        High degree of customer service skills and philosophy, to include respect, responsiveness, and follow through, to deliver high quality support services to external and internal clients.

·        Demonstrated ability to lead and work in project teams, managing multiple projects with multiple deadlines and priorities successfully.

·        Ability to manage client relations, programs, budgets and expenditures, and follow fiscal procedures.

·        Demonstrated ability to prepare proposals and successfully secure funding from public and/or private sources.

·        Excellent skills in coaching, staff development, and team leadership abilities for multi-dimensional program activities.

·        Demonstrated ability and desire to work within a multi-cultural and multi-disciplinary team environment, serving diverse populations and institutions across a broad spectrum of community and clinical providers within sexual and reproductive health.

·        Knowledge and experience working with diverse communities with cultural humility and responsibility.

·        Demonstrated ability to manage multiple details accurately, on time, and under pressure required.

·        Ability to self-manage, independently prioritize, solve problems, and effectively handle multiple tasks and projects simultaneously, while taking direction as needed.

·        Knowledge and experience in regulatory/contract compliance and quality management methodologies, preferably in a public health or clinical setting.

·        Ability to perform with a high level of confidentiality, discretion, and integrity, including demonstrated knowledge of HIPAA and other federal, state, and local regulations governing client confidentiality.

·        Demonstrated ability to develop, facilitate, package and promote trainings on sexual and reproductive health and related topics, including online trainings.

·        Demonstrated expertise in methods of instruction and evaluation appropriate to training adults and adolescents.

·        Superior written and verbal communication skills, coupled with highly developed interpersonal skills and demonstrated ability to counsel others and facilitate meeting and programs in diverse settings.

·        Ability to review and analyze service data to assess and monitor team performance, program quality, and to identify trends.

·        Demonstrated proficiency in Microsoft Office Applications (Word, Outlook, Excel and PowerPoint).

·        Experience with web-based collaboration platforms and information management systems, portals, and intranets.

·        Flexible and open to changing priorities and managing multiple tasks effectively within a compressed timeframe.

·        Excellent assessment, problem-solving, and negotiation skills.

·        Ability to work outside normal business hours, as needed (e.g., scheduled nights and weekends).

·        Ability to travel as needed.

EDUCATION AND EXPERIENCE

·        Required – Bachelor’s Degree in public health, education, human sexuality, social work, non-profit management, or related field; Master’s Degree preferred. Relevant industry specific experience may be considered in lieu of degree where possible.

·        Required – 3 years of professional program or project management in healthcare, health promotions, training, or other relevant function; experience in a non-profit environment preferred.

·        Minimum 3 years of experience in the design and delivery of training programs and technical assistance.

·        Minimum 3 years of experience leading teams or supervising staff.

·        Must be eligible for all city and state mandatory clearances, e.g. criminal and child abuse clearances.

HOW TO APPLY: Submit cover letter and resume to the Director of Training and Capacity Building position posted at our online career site, by going to this link: https://bit.ly/343YwKD Address cover letter to Elaine Petrossian, Vice President, Human Resources & Operations. Please include salary requirement and potential start date.  **NOTE: While AccessMatters is currently operating remotely, candidates are expected to reside within commuting distance of our headquarters in Center City, Philadelphia.**  No calls, please.  Applications will be reviewed on a rolling basis, with priority given to those received by February 1, 2021. AccessMatters is an equal opportunity employer.

About the Organization:

Nationalities Service Center (NSC) serves more than 5,000 immigrants and refugees each year from over 110 countries. We provide comprehensive services in immigration law matters, community transition and integration, access to health and wellness, language access and proficiency, and job readiness training for immigrants and refugees. NSC’s mission is to welcome and empower immigrants to thrive in our communities and pursue a just future. Our vision is that all immigrants achieve a life of safety and stability, sustainable opportunities, and meaningful community connections.

Position Summary

In May of 2019, NSC’s Board of Directors approved a new set of strategic priorities to guide the agency towards well considered growth and a dynamic and thriving work culture over the next 3-5 years and beyond. As such, the strategic priority entitled “Make it a Great Place to Work” speaks to the need to improve upon systems, processes and to affect a culture change which will heighten the focus on the needs of our staff. The establishment of the Human Resource Generalist position is part of this executive priority as we are looking for a candidate that can champion the needs of our staff and help support them through the challenging work environment in which they operate.

The Human Resources Generalist is responsible for managing human resources services and programs for 50+ employees, in the area of recruitment and employment, benefits administration, employee relations, payroll process, unemployment compensation, workers’ compensation, and general human resources operations. Reporting to the Director of Business Operations, the HR Generalist will contribute to the development and improvement of employee morale and effectiveness through the implementation of human resources services and programs.

Primary Responsibilities:

I Compliance

a. Oversees all compliance functions.

b. Prepares and delivers the necessary paperwork for FMLA, ADA, STD, LTD, etc.

c. Process workers’ compensation claims.

d. Tracks paperwork and time off throughout the process.

e. Ensures timely and accurate completion of all requests for information from state and federal agencies.

II Recruitment and Employment

a. Coordinate recruitment efforts and onboarding process of employees to include writing and posting announcements, working with Hiring Committee, directors/managers to screen and interview candidates; conducts new-employee orientations etc.

b. Support new hire orientation, including creation of employee emails and managing new hire documents.

c. Maintain recruitment related reports such as job openings list, applicant tracking, new hire log and turnover reports.

d. Maintains personnel records and reports. Maintains organizational charts, employee directory, and office procedures manual.

III Benefits Administration

a. Support Director of Business Operations with the annual open enrollment.

b. Performs benefits administration to include claims resolution, change reporting, and communicating benefit information to employees.

c. Audits benefits plans to ensure accurate billing. Resolve discrepancies with vendors and payroll.

d. Counsels employees on benefits and leave programs.

e. Acts as a liaison between employees and benefit vendors to promptly resolve claim issues.

IV HR Administration

a. Process the agency payroll per established procedures through ADP Workforce Now.

b. Oversees the paid time off program and implements policy changes as necessary.

c. Maintain/manage generate employee reports through ADP Workforce Now.

V Employee Relations

a. Maintain/update all HR forms, policies, employee files and employee handbook.

b. Responsible for organizing HR events including all staff meetings, and professional development.

c. Overseeing exit interviews and maintaining metrics.

Qualifications:

NSC’s staff is comprised of individuals with diverse professional and lived experiences, fluency in multiple languages, and a deep knowledge of and commitment to the immigrant communities we serve.

Minimum of 2 years of experience in HR generalist capacity. Experience working in non-profit preferred.

Must have proven experience maintaining confidential applicant and employee information at times. Self-starter with high level of organizational skills, the ability to independently organize and prioritize workload. Computer literacy with proficiency in MS Office Suite. Experience with ADP Workforce Now preferred.

Education:

Bachelor’s degree in Human Resources, Business, or a related field. PHR preferred.

How to Apply For consideration, please send your cover letter and resume to (click here). Applications excepted until position is fill.

NSC does not discriminate in employment because of age, sex, race, religion, national origin, and sexual orientation or for any reason not relevant to the qualifications of the position