Development Communications Specialist: The Mann Center for the Performing Arts

The Development Communications Specialist is a full-time, exempt position reporting to the Senior Vice President of Institutional Advancement; an important role in the Development Team, which partners with key internal and external stakeholders. This is an exciting opportunity to represent the Mann at in-person events on the Mann’s campus, as well as remotely, by assisting donors, members, and supporters of the organization.

Primary Responsibilities:

    • Coordinates with the Membership Fulfillment Coordinator to ensure the Mann’s members and individual giving donors receive benefits, parking passes, and all seasonal benefits.
    • Provides timely responses to donor requests for information received by mail, phone, and email.
    • Assists in preparation and writing of mailings and other communications with donors.
    • Supports the Senior Director of Major Gifts and the Membership Fulfillment Coordinator with the writing and creation and timely production/distribution of compelling print and electronic membership materials, including solicitations, renewals, brochures, annual appeals, website, e-blasts, and other materials as needed.
    • Sends pre-show emails to all donor/member ticket holders regarding parking information, gate opening times, food options and all show-specific membership benefits/amenities.
    • Supports the Senior Director of Major Gifts and the Membership Fulfillment Coordinator with the fulfilment of all annual fund donor benefits including concierge ticketing.
    • Creates Customer Service issue records for all donor-related compliments, complaints or out-of-the-ordinary situations or comments.
    • Coordinates with the Senior Director of Major Gifts and consults with the Membership Fulfillment Coordinator regarding the creation of renewal letters and year-end appeal materials to be sent to donors.
    • Assists the Director of Foundation and Government Relations in the preparation of materials for grant submissions.
    • Assists Senior Vice President of Institutional Advancement with the creation of materials in celebration of the Mann’s 50th Anniversary and bi-annual development newsletter.
    • Participates in other duties/tasks as requested.


  • A College degree is required.
  • Two or more years in a strong customer-facing / service environment (performing arts environment preferred).
  • Some grant writing skills preferred
  • Sensitivity in approach to satisfying donors’ needs; Works well with donors/members, promotes a positive image of the Mann, and strives to solve issues raised in a productive manner.
  • Ability to work well under pressure, demonstrate patience, and understand the needs of various donors.
  • Must be able to demonstrate patience and understanding regarding cultivation and stewardship.
  • Honest, accountable, maintaining confidentiality. Seeks new opportunities, and strives to see projects to completion.
  • Meets deadlines, establishes appropriate priorities and gets the job done in a timely manner.
  • Sound analytical and problem-solving skills. Good organizational and planning skills
  • Must be able to understand Mann policies and the ethics of the situation and be able to resolve issues to the satisfaction of the donor but within acceptable limits.
  • A high level of concentration and the ability to be detail-oriented.
  • Proven ability to multi-task, juggle multiple priorities, and meet deadlines.
  • Excellent computer skills, including solid experience with the Microsoft Office Suite, especially Excel, SharePoint as well as PowerPoint.
  • Strong verbal, listening and written communication skills.
  • Self-motivated with the ability to work well independently and as part of a team in a fast-paced environment.
  • Ability to stand for long periods of time, walk up and down steps and lift <50lbs.
  • Must be able to work nights, weekends and irregular hours as driven by the Development department.
  • Must possess a valid driver’s license.
  • Must be fully vaccinated against COVID-19 and provide proof of vaccination prior to commencing the role.

To Apply

Please visit Employment & Internships | the Mann. (

Select the role and click on “Apply Here”