Development Manager: Share Food Program

The Development Manager will support Share’s Director of Development in expanding fundraising revenue from foundation, corporate and individual donors, and events. Activities will include researching new foundation and corporate funding opportunities, maintaining donor records and cultivation assignments, supporting foundation proposal and report development, and helping to plan and implement fundraising events.

Core Responsibilities

  • Grant development and reporting: Develop funding proposals, progress reports and letters of inquiry to foundation and corporate funders.
  • Research potential grant opportunities from foundations and corporations
  • Manage proposal and report calendar and ensure timely submissions
  • Manage donor administration activities, including donor database, acknowledgement letters and provide regular reports on donor acquisition and retention
  • Support planning and implementation of fundraising events
  • Manage donor prospect lists, including tracking of donor touchpoints, and assistance with setup of donor meetings
  • Support Board and Development Committee stewardship, including helping members to implement fundraising activities among their contacts
  • Assist with other donor stewardship activities, including preparation of materials
  • Work with appropriate program staff to ensure updated content for proposals

Skills and Competencies

  • Experience in nonprofit fund development
  • Strong writing skills; grant proposal development experience preferred
  • Highly organized and detail-oriented
  • Ability to build and maintain relationships with internal and external stakeholders
  • Strategic and long-term planning abilities
  • Experience with donor databases, and with data manipulation and analysis

About Us

Share Food Program is a nonprofit organization focused on eradicating food insecurity in the Philadelphia Region through food distribution, education, and advocacy. Through partnerships with nearly 800 schools and more than 350 pantries across the region, Share Food Program has recently become the largest-serving food bank in the Philadelphia Region, and the largest independent food bank in the country.

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Development Manager: Fairmount Park Conservancy

Position Overview:

Fairmount Park Conservancy is seeking a Development Manager to join our team. The Development Manager plays a crucial role within the organization, including oversight of the donor database and moves management, managing the annual campaign, and developing and writing institutional fundraising proposals and reports. The ideal candidate will have excellent writing and organizational skills and must be able to manage multiple deadlines. Additionally, the Development Manager must be able to function effectively in a dynamic environment under minimum supervision. The position will be responsible for effectively communicating with a variety of constituencies with a high level of courtesy and professionalism. This position reports to the Senior Director of Development, manages the Campaign Coordinator, and works closely with the Associate Director of Foundation Relations and the Associate Director of Corporate Relations.

Responsibilities:

Duties broadly focus on database and campaign management as well supporting the department in achieving its annual fundraising goals. Allocation of time is as follows:

Database Management (40% of time)

  • Oversee Raiser’s Edge for expanded organizational-wide CRM capabilities
  • Create and share donor information from Raiser’s Edge as needed with staff including: pulling mailing lists for annual events and donor newsletters, donor tracking, and giving histories
  • Provide regular fundraising reports to the Conservancy’s development team, Development Committee of the Board of Directors and the full board as needed
  • Quarterly reconciliation with Finance team and Financial Edge
  • Maintain, ensure, and increase the data integrity of the Conservancy’s donor base in Raiser’s Edge by maintaining and updating policies and procedures and training staff

Campaign Management and Support (30% of time)

  • Manage the Annual Appeal campaign with the Communications team, including developing donor acquisition strategies, managing lists and goal setting
  • Coordinate with the Marketing & Membership Manager to execute Membership campaigns and mailings
  • Oversee the Campaign Coordinator, including gift entry and the preparation and processing of all donor acknowledgement letters
  • Managing major donor tracking and prospecting with assistance from the Campaign Coordinator
  • Coordinating individual prospect follow-ups with senior leadership staff with assistance from the Campaign Coordinator
  • Provide donor assistance to phone and written inquiries; maintaining good relationships with donors, members, and other constituents Oversee Raiser’s Edge for expanded organizational-wide CRM capabilities
  • Create and share donor information from Raiser’s Edge as needed with staff including; pulling mailing lists for annual events and donor newsletters, donor tracking, and giving histories
  • Provide regular fundraising reports to the Conservancy’s development team, Development Committee of the Board of Directors and the full board as needed
  • Quarterly reconciliation with Finance team and Financial Edge
  • Maintain, ensure, and increase the data integrity of the Conservancy’s donor base in Raiser’s Edge by maintaining and updating policies and procedures and training staff

Institutional Fundraising (30% of time)

  • Develop, write, edit and submit clear and compelling funding proposals and reports, working with the Associate Director of Foundation Relation and Associate Director of Corporate Relations
  • Assist with maintaining relationships with existing institutional funders
  • Conduct prospect research on foundation and government funders

Qualifications:

  • At least three years of experience in data base management
  • Experience with fundraising campaign management and grant writing
  • High proficiency in Raiser’s Edge
  • Organized and process-oriented
  • Excellent written and verbal communications skills
  • Exceptional analytical and creative problem-solving skills
  • Ability to work independently and as part of a team in a fast paced environment
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Interest in and commitment to the mission of Fairmount Park Conservancy

Compensation:

The salary range for this position is $50,000 – $60,000. Additionally, the Fairmount Park Conservancy offers a generous benefits package including health, dental, and vision, as well as life, disability and retirement.

Anti-Discrimination Policy:

The Fairmount Park Conservancy does not discriminate based on ethnicity, race, gender or sexual orientation and encourages all qualified individuals to apply.

About Us

Organizational Overview:

Fairmount Park Conservancy exists to champion Philadelphia’s parks. We lead capital projects and historic preservation efforts, foster neighborhood park stewardship, attract and leverage investments, and develop innovative programs throughout the 10,200 acres that include Fairmount Park and more than 100 neighborhood parks around the city. Philadelphia has one of the largest urban park systems in the world, providing residents with extensive health, environmental, social, economic and cultural benefits – including access to some of the region’s most famous attractions.

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To Apply: Thank you for your interest in the Fairmount Park Conservancy. Please prepare a formal letter of interest, resume, three work related references, and salary requirements as either PDF or Word documents and submit at https://app.smartsheet.com/b/form/d250369117dd488baa22a899d5c26268 Please, no phone calls or mailed applications. Deadline for application is September 11, 2020. Applications submitted after this date will not be considered.

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Facilities & Landscape Manager: Fairmount Park Conservancy

Position Overview:

Fairmount Park Conservancy is seeking a Facilities & Landscape Manager who will be responsible for carrying out the policies and priorities relating to the historic properties, landscapes and material assets under the control of the Fairmount Park Conservancy.

As a newly created position, orientation for the Facilities & Landscape Manager role will be provided by the Fairmount Park Conservancy leadership team for the first three to six months to develop the required systems and processes for success. After the role is fully developed, the Facilities & Landscape Manager position will report directly to the Senior Director of Capital Projects as part of the Places team.

Responsibilities:

Duties broadly focus on asset management on behalf of the Fairmount Park Conservancy, and the management of the following programs:

  • Property management
  • Landscape and vegetation contract management
  • Fleet and machinery management/coordination
  • Assist/participate in the development of maintenance plans for capital projects and adaptive reuse in development
  • Other duties as required

Qualifications:

  • Demonstrated ability to manage properties with a minimum of five (5) years of management experience.
  • Ability to multitask
  • Ability to work with diverse group of stakeholders and community members
  • Comfort in an outdoor environment, including all weather conditions
  • A clean and valid driver’s license and ability to drive Fairmount Park Conservancy vehicles
  • Ability to lift and carry up to 40 lbs
  • Comfortable with ladder use
  • Ability to answer alarm and tenant service calls on call as needed
  • Must have one vehicle (mileage will be reimbursed)
  • Proficiency in Microsoft Office Suite and Smartsheet Database
  • Basic record keeping skills
  • An ability to manage multiple tasks simultaneously, independently and efficiently with numerous deadlines

Compensation:

The salary range for this position is $65,000 – $75,000. Additionally, the Fairmount Park Conservancy offers a generous benefits package including health, dental, and vision, as well as life, disability and retirement.

Anti-Discrimination Policy:

The Fairmount Park Conservancy does not discriminate based on ethnicity, race, gender or sexual orientation and encourages all qualified individuals to apply.

About Us

Organizational Overview:

Fairmount Park Conservancy exists to champion Philadelphia’s parks. We lead capital projects and historic preservation efforts, foster neighborhood park stewardship, attract and leverage investments, and develop innovative programs throughout the 10,200 acres that include Fairmount Park and more than 100 neighborhood parks around the city. Philadelphia has one of the largest urban park systems in the world, providing residents with extensive health, environmental, social, economic and cultural benefits – including access to some of the region’s most famous attractions.

Apply for this job

To Apply: Thank you for your interest in the Fairmount Park Conservancy. Please prepare a formal letter of interest, resume, three work related references, and salary requirements as either PDF or Word documents and submit at https://app.smartsheet.com/b/form/d250369117dd488baa22a899d5c26268 Please, no phone calls or mailed applications. Deadline for application is SEPTEMBER 30, 2020. Applications submitted after this date will not be considered.

Development and Stewardship Manager: Green Building United

Green Building United (GBU) is seeking a Development and Stewardship Manager to build on our 20-year history of leading the sustainable building and climate resilience movement in the greater Philadelphia region, including the Lehigh Valley and State of Delaware.

Organization Overview

Formed in 2001, GBU’s mission is to foster transformative impact in our communities through green building education and advocacy. GBU is a 501c3 nonprofit organization with more than 600 members, and work areas divided among education, policy and advocacy, and strategic initiatives. GBU is funded through an even mix of memberships and corporate partnerships, major events, grants, and contracts. GBU is governed by a 20+ person Board of Directors and has five full-time and two part-time staff. GBU’s staff works collaboratively and engages frequently with the Board and other volunteers.

Diversity, Equity, and Inclusion

GBU is committed to improving diversity and inclusion across the organization, including at the staff level, and strives to center equity and racial justice in our work. GBU can only realize its mission and goals effectively by achieving greater diversity – whether of race, gender, sexual orientation, or ability – among the stakeholders who inform and engage with our work. GBU crosses different professional disciplines, many of which are not diverse, but we are committed to being a resource within this community, continuing our anti-racism work.

Position Summary

The Development and Stewardship Manager will be responsible for creating and executing fundraising strategies across all of GBU’s revenue streams: corporate and event sponsorships, foundation and government grants, and individual giving. They will work closely with the executive director and collaboratively with the Board of Directors to achieve GBU’s organizational goals, as laid out in the 2019-2021 Strategic Plan, with a focus on maintaining and growing relationships and diversifying revenue streams. The Development and Stewardship Manager is responsible for creating and managing a comprehensive development plan to guide all annual fundraising activities.

Key responsibilities include, but are not limited to, the following:

  • Manage relationships with 60+ organization-level supporters (known as Sustaining Partners)
  • Research and track grant opportunities and coordinate resources to meet application deadlines
  • Lead planning and logistics for individual giving and major events, with staff and Board support
  • Develop and share narrative of organization’s work
  • Create and maintain communications strategies in collaboration with GBU staff

Qualifications

Ideal candidates for this position will share a commitment to sustainability and green building practices and will bring a variety of experiences and attributes to GBU, including:

  • Postsecondary degree and 5-10 years of experience in development or a related field
  • Experience in nonprofit fundraising (funders, sponsors, individual giving) with demonstrated success
  • Deep knowledge of grant writing, administration, and funder relations
  • Experience with fundraising research tools and prospect/grant research
  • Mastery of Microsoft Office Suite products
  • Experience with, or ability to learn, Adobe Creative Suite
  • Experience with database management
  • Preferred: Familiarity with sustainability and climate policy, as well as sustainable building certification programs such as LEED, Living Building Challenge, and Passive House

Skills and Abilities

  • Excellent written and verbal communications skills
  • Creativity and enthusiasm
  • Strong attention to detail and deadlines
  • Ability to work independently and in collaboration with staff, Board, and other volunteer stakeholders
  • Excellent problem solver
  • Excitement for GBU’s mission
  • Preferred: Experience with CiviCRM, website management, e-newsletters, social media

GBU’s office is in Center City Philadelphia. GBU staff are working remotely for the time being, but generally work in-person in the main office. GBU promotes a healthy work-life balance by maintaining flexible schedules for all staff. Ability to work outside of regular business hours for events, and for occasional day travel to areas throughout our region, including the Lehigh Valley and State of Delaware, is required (personal car not required). Residency in the region, or ability to commute, is required when in-person work resumes.

Compensation and Benefits

This is a full-time position that offers competitive compensation commensurate with qualifications and experience, and excellent benefits including: health, dental, and vision, a 401k plan, commuter benefits, and access to a flexible spending account to pay for medical and dependent care expenses pre-tax. In addition, GBU offers four weeks of paid time off and paid professional development opportunities.

Email your resume and cover letter to info@greenbuildingunited.org with the subject line “Development and Stewardship Manager.” Applications will be considered until position is filled.

Green Building United is an equal opportunity employer.

GSI Partners Manager: The Sustainable Business Network of Greater Philadelphia

About SBN’s Green Stormwater Infrastructure Partners

A core part of SBN’s strategy to build a just, green, and thriving economy in the region, our Green Stormwater Infrastructure (GSI) Partners are advancing Greater Philadelphia’s GSI industry and innovation.  Participating members include engineering and landscape architecture firms; landscape contracting firms; and material suppliers whose services and products pertain to GSI.  Many are recognized as experts locally, regionally, and nationally.

Position Description and Qualifications:

The Sustainable Business Network of Greater Philadelphia (SBN) is seeking a Manager of our GSI Partners initiative to lead the implementation of all program activities, increase and diversify membership, steward relationships with members and other key industry stakeholders, and advance identified industry priorities.

Our ideal candidate is a mature self-starter, with a proven passion for and subject matter expertise in green stormwater infrastructure; proven capabilities in cultivating and maintaining strong, long-term relationships with business and government stakeholders; a track record of moving established priority issues forward while remaining adaptable; an aptitude for recognizing opportunities and translating ideas into action; and a demonstrated record of taking a cooperative and collaborative approach to their work.

Our ideal candidate also has a propensity for data and research and a knack for synthesizing information to identify themes and focus on the essence of an issue.

Major Responsibilities:

SBN’s GSI Partners Manager will be responsible for the following, and other related duties as needed:

  • Lead the implementation and evaluation of current and future GSI Partners activities
  • Develop and maintain strong working relationships with businesses in the local GSI industry; developers and property owners; the Philadelphia Water Department; and other relevant local and regional stakeholders regarding programmatic activities and to advance advocacy goals
  • Regularly engage members and other stakeholders to share knowledge and best practices, explore business opportunities, and discuss strategies to grow the region’s GSI industry and innovation
  • Represent SBN on relevant external committees and advisory groups
  • Track relevant research and reports; identify trends and potential opportunities and challenges
  • Prepare written materials that help advance SBN’s advocacy agenda as it relates to GSI
  • Maintain department budget
Additional Qualifications:
  • Demonstrated commitment to SBN’s values and mission
  • Experience working with the business community
  • Degree in relevant field preferred
  • At least 7-9 years relevant experience preferred
  • Ability to be flexible with morning and evening hours as needed
  • Ability to attend off-site functions (when in-person gatherings can resume)
  • Familiarity with Neon or similar CRM preferred

Compensation:

This is a full-time position.  SBN offers a competitive benefits package with medical, vision, and dental coverage options, as well as generous paid time off.  Salary is in the mid-upper $50s commensurate with experience.

To apply: Submit a cover letter, resume, and brief relevant writing sample as a single .pdf to allegra@sbnphiladelphia.org, with the subject line “SBN GSI Partners Manager: Last name, First name”

SBN embraces the diversity of our region’s assets, perspectives, and voices. We believe that the broadest possible participation of different races, genders, and other identities is vital to SBN’s continued relevance and our ability to best serve our mission.  As such, we strongly encourage people of color, women, members of the LGBTQ+ community, and other identities to apply for this and all open positions.

EOE:  SBN is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.  SBN’s non-discrimination policy can be found here.

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Program Officer: Phoenixville Community Health Foundation

The Phoenixville Community Health Foundation (www.pchf1.org) seeks a self-starter to become its Program Officer. The Foundation aims to improve the health and quality of life for people in the greater Phoenixville region by increasing access to quality healthcare services and promoting healthy communities through grantmaking and collaboration with health, civic, business, and community partners. As a member of a three-person staff, the Program Officer will 1) work collaboratively with the President & CEO and the Board of Directors on the Foundation’s grantmaking, 2) lead its capacity building and other programs, and 3) spearhead its communication efforts. This full-time position reports to the President & CEO.

Key Responsibilities

Grantmaking

  • Administers, in collaboration with President & CEO, the Foundation’s annual grant cycle including reviewing grant applications, conducting due diligence, writing recommendations for the Board of Directors, monitoring progress of grants, conducting site visits, and reviewing grant reports
  • Responds to inquiries and requests for feedback, prepares and sends grant award letters, grant agreements, and other related correspondence
  • Manages and administers mini grants and Youth & Philanthropy program
  • Manages the online grants portal, including creating grant application and review forms and working collaboratively with Director of Finance and Operations on reporting
  • Stays up to date on philanthropic and nonprofit trends

Programs

  • Directs scholarship programs and Champions of the Community awards, including soliciting applications, recruiting selection committee, facilitating the decision-making process, and corresponding with stakeholders and nominees
  • Conducts research with wide variety of stakeholders to identify potential capacity building needs of the regional nonprofit community
  • Works with President & CEO and Board of Directors to develop, launch, and manage capacity building workshops, seminars, webinars, and other programs

Community Relations

  • Plans and manages periodic events and convenings
  • Represents Foundation at community meetings and events locally and regionally which may include some evenings and weekends

Communications

  • Develops and executes the Foundation’s communications strategy
  • Creates and disseminates content via the website, social media, newsletter, and other platforms, consistent with the Foundation’s voice and brand
  • Works with vendor to ensure website is updated frequently with dynamic content
  • Monitors and evaluates the effectiveness of user engagement on Foundation’s website and social media platforms and makes recommendations for improvement
  • Stays up to date on social media best practices and trends and identifies new communications channels and opportunities

Qualifications and Attributes

  • Bachelor’s degree or 5-10 years of equivalent and relevant work experience
  • Knowledge of nonprofits, health and human service field, and greater Phoenixville area
  • Previous grantmaking experience a plus, but not required
  • Able to build trusting relationships with racially, ethnically, and socioeconomically diverse communities; community organizing experience a plus
  • Good communication skills including listening, conducting presentations, and excellent writing skills; experience managing multiple social media platforms
  • Proven track record of taking a project from idea stage through execution
  • Exceptional attention to detail and strong organizational and time management skills
  • Creative and critical thinking skills and a sense of curiosity
  • Willingness to ask difficult questions and challenge assumptions
  • Able to have difficult conversations with tact and diplomacy
  • Able to work independently and as part of a team
  • Able to complete multiple projects on deadline and maintain a sense of humor
  • Proficient using Microsoft Office products; experience with Foundant or other grantmaking software experience a plus
  • Sound judgement, a strong ethical core, and able to maintain confidentiality

The salary for this position ranges from $65,000 – $75,000, depending upon experience. The Foundation offers a comprehensive benefit plan that includes health, dental, and vision care; retirement plan with an opportunity for matching contributions; and holidays and paid time off. Our Foundation is committed to the growth and development of our employees in a highly collaborative, creative, and high-performing work environment.

To Apply

Submit a cover letter and resume to pchf1@pchf1.org. Applications will be accepted until the position is filled. Phone interviews will be conducted with those applicants under further consideration. A writing sample may be requested. All applicants will be notified of their status.

The Phoenixville Community Health Foundation is committed to the principle and philosophy of equal opportunity for all regardless of race, creed, color, religion, gender, sexual orientation, nationality, marital status, age, veteran or military status, familial status, disability, and any other characteristic protected by law. People of color and those with diverse backgrounds are encouraged to apply.

Grants & Development Services Manager: African American Museum in Philadelphia

Position Summary:

African American Museum in Philadelphia (AAMP) seeks a creative, strategic, well-organized and enthusiastic development professional to support the Museum’s Development Department as Grants & Development Services Manager.  The position is responsible for the management of the Museum’s grants processes and also oversees various development services, including  gift processing, benefit fulfillment and prospect research as carried out by Development Department staff.

The position is charged with aggressively identifying funding opportunities and generating awards; researching and writing successful grant proposals; working collaboratively with other AAMP staff to identify fundable programming; and assisting the stewardship of AAMP’s relationships with all sources of corporate, foundation, and governmental funding. Coordinate the development of grant proposals across Museum departments and support the development of concepts for funding proposals which align with the strategic priorities of the organization.  Ensure the timely fulfillment of all grant award reporting requirements.

The position is also responsible for directly managing Development Department staff and overseeing the workflow of the Development Department, including processing, tracking and benefit fulfillment related to memberships, individual giving, and gala sponsorships; gift processing and ensuring that all gifts are processed in a timely fashion; checking all gift and membership batches for accuracy; and managing CEO requests for prospect research assignments.  Provides direct feedback to each subordinate, and handles all subordinates’ behavioral and work performance issues with support from Human Resources if necessary.

Principal Duties and Responsibilities:

Grants

  • Stewarding foundation and corporate relationships through ongoing communications
  • Writing proposals, preparing applications and gathering supporting documents
  • Maintaining and implementing a calendar of funding activities including due dates and impact report timelines
  • Researching and identifying new government, corporate, foundations and private funding prospects
  • Identifying funding opportunities and new program areas to match client’s priorities, using relevant research tools
  • Communicating with appropriate funding staff prior to submission of proposals
  • Writing and ensuring the timely submission of final reports

Development Services

  • Supporting Development Department staff by providing oversight, managing workflow, reviewing outputs and assisting staff members in the timely fulfillment of goals
  • Monitoring the accuracy and timely acknowledgment of sponsors, donors and members, and the fulfillment of appropriate benefits
  • Ensuring the consistent and appropriate use of software and program systems
  • Coordinating the reporting of Development Department outcomes
  • Assisting the Human Resources Department in hiring, evaluating, and, when necessary, terminating Development Department personnel

Qualifications, Skills and Abilities Required:

Education/ Experience Required:

  • Bachelor’s Degree
  • Minimum five to seven years’ experience; or an equivalent combination of education, training, and experience

Skills and Abilities Required:

  • Excellent written communication skills; ability to write clear, structured, articulate, and persuasive proposals
  • Solid computer skills; knowledge of constituent management and donor management systems; Blackbaud products highly desirable
  • Excellent editing skills and attention to detail
  • Knowledge of basic fundraising techniques and strategies including proposal writing and donor stewardship
  • Strong knowledge and familiarity with research techniques for fundraising prospect research
  • Strong knowledge of interpreting and analyzing diverse data
  • Ability to work both independently and as part of a team
  • Experience and skills in the use of basic software including MS Word, PowerPoint, Publishers, etc.
  • Ability to train, direct, manage, evaluate, and motivate staff and volunteers
  • Ability to work in non-profit environment; demonstrate flexibility in meeting shifting demands and priorities
  • Handle a large variety of complex tasks and prioritizing workflow in a fast paced office environment
  • Ability to establish and manage effective working relationships with staff, volunteers, and members of the public; exercise tact and diplomacy at all times; demonstrate an understanding of protocol and sensitivity to cultural diversity issues
  • Ability to occasionally work evenings, weekends, holidays and special event hours, as necessary

Physical Requirements & Working Conditions:

Must be able to remain in a stationary position for extended periods of time operating a computer and other office productivity devices such as a calculator, telephone, and copy machine. Must be able to adapt to high pace environments occasionally moving/lifting lightweight equipment and other work-related objects up to 25lbs. May have to work late nights, and weekends.

Expected hours: 37.5 per week

Education Level:
Bachelor’s Degree
To Apply

Please send your resume, references and cover letter to hr@aampmuseum.org 

Visitor Services Manager: African American Museum in Philadelphia

POSITION SUMMARY:
The Visitor Services Manager oversees all administrative, managerial, and budgetary aspects of the Visitor Services Department. This includes the strategic planning and execution of visitor services goals and advertising strategies. He/She serves as an Ambassador for the Museum and is responsible for the overall management of customer service as well as directly facilitating a safe, educational and beneficial visitor experience for all Museum guests. The Visitor Services Manager will be expected to proactively propose new ideas that will improve and enhance the visitor experience as well as increase revenue. The Visitor Services Manager reports to the VP of Finance & Administration and is part of the Senior Management team.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
VISITOR SERVICES 

  • Develop and manage admission strategies, including packages, partner discounts, advertising, and trade shows
  • Work with Finance and Administration Departments to oversee Museum facilities and ensure that hardware is functional and ready for visitor services staff and the public’s use
  • Organize and administer the overall operations of the Visitor Services Department with a focus on customer service, organization, and efficiency, ensuring visitors are attended to professionally and promptly
  • Schedule, train, and manage Visitor Services personnel, ensuring adherence to admission procedures as well as ensuring that communication and information are current and accurate
  • Work with Development Department to develop and manage the advertising and outreach strategies for individuals, members, school/groups and corporate partners that include online communication and electronic/direct mail
  • Coordinate with the Educational Programming Manager as school/group tours are scheduled to ensure the quality of visitors’ experience and safety during school/group tour visits
  • Manage Group Sales ensuring the timely input and processing of group tour reservations as well as the coordination of contracts and invoicing, and prompt and accurate payment processing
  • Collaborate with the Development Department to manage the organization and administration of the Visitor Services volunteer program.
  • Assist any special interest groups, in order to provide a unique on-site experience for a select number of visitors.
  • Serve as an advocate for visitors while simultaneously promoting the welfare of the Museum; communicating with a variety of visitors with diverse interests and abilities to ensure a positive Museum experience;
  • Manage and resolve visitor concerns and complaints to their satisfaction and the Museum’s

FACILITY RENTAL

  • Develop and manage facility rental strategies, including packages, member discounts, advertising, and trade shows
  • Work with the VP of Finance & Administration to review and update facility rental rates ensuring they align with the Museum’s business model and current museum industry standards
  • Work with Development Department to develop and manage advertising and outreach strategies for corporate partners, donors, and members that include online communications and electronic/direct mail
  • Work with clients to negotiate rates related to facility rentals
  • Plan and orchestrate the logistics and set-up for facility rentals
  • Implement follow-up as needed, including invoicing, “thank you” letters, etc.
  • Cultivate and build upon existing relationships and contracts with caterers and other vendors
  • Work with the Security & Maintenance Departments to ensure adequate staffing of rentals, education and public programs, and special events during evenings, weekends, and holidays as necessary

GIFT SHOP

  • Develop and manage gift shop strategies, including identifying appropriate merchandise, member discounts, advertising, and trade shows
  • Work with Development Department to develop and manage advertising and outreach strategies for the gift shop that include online communication and electronic/direct mail
  • Work with necessary departments to identify merchandise relevant to the Museum’s mission, exhibitions, related programming and events, and visitor demand
  • Conduct regular inventory for the Museum gift shop
  • Perform monthly merchandise reconciliation with the Finance Department
  • Train and oversee staff in sales and merchandising

DATABASE MANAGEMENT

  • Manage and distribute a weekly schedule of tours and special events
  • Manage the Museum’s Point-of-Sales (POS) system with visitor, facility usage, and museum store statistics
  • Maintain and generate daily/weekly/monthly visitor reports for the Finance Office including details such as visitor attendance records, demographic information, survey results, etc.
  • Generate, analyze and reconcile statistical reports on a monthly basis with the Finance Office

ADMINISTRATIVE FUNCTIONS

  • Assist the VP of Finance & Administration as necessary to ensure the fulfillment of department and division goals, including special events and other special projects when needed
  • Act as the Museum’s representative at meetings associated with hospitality and tourism networking functions to promote the Museum in the tourism market
  • Prepare monthly Committee/Executive-level reports, presentations, and/or agendas on budgeting, system performance, proposed improvements, and any necessary further analysis as needed
  • Participate in board committee activities such as attending meetings and providing administrative support when needed
  • Manage the implementation and enforcement of Museum standards
  • Develop and manage an annual budget for the Visitor Services Department
  • Assist the VP of Finance & Administration in developing, implementing and managing policies and procedures for the Visitor Services Department and Museum’s POS system
  • Assist the Human Resources Department in hiring, evaluating, and terminating Visitor Services personnel
  • Work with the Security & Maintenance Manager to implement and conduct periodic reviews of all security and emergency procedures
  • Assist the Security & Maintenance Manager in developing, implementing and managing American Alliance of Museums (AAM) standards for the Museum Emergency Handbook, Americans with Disabilities Act (ADA) requirements, way signage, and identification badges for all staff, volunteers, and business office visitors
  • Perform other duties as needed and as assigned

QUALIFICATIONS, SKILLS AND ABILITIES REQUIRED:
Education/ Experience Required:

  • Bachelor’s Degree required with course work in business or arts administration
  • Minimum five to seven years’ experience; or an equivalent combination of education, training, and experience

Skills and Abilities Required:

  • Solid computer skills; knowledge of constituent management and point-of-sale systems; Blackbaud products highly desirable
  • Knowledge of customer service principles, practices, and procedures; arts and/or leisure audiences preferred
  • Knowledge of financial record-keeping practices and procedures; ability to type numeric entries using ten key and make basics calculation accurately; excellent business math skills
  • Ability to develop, implement and manage effective initiatives and strategies to ensure consistent excellent customer service in all areas of the public Museum
  • Ability to train, direct, manage, evaluate, and motivate staff and volunteers
  • Ability to work in non-profit environment; adhere to deadlines; demonstrate flexibility in meeting shifting demands and priorities
  • Handle a large variety of complex tasks and prioritizing workflow in a fast-paced office environment
  • Ability to establish and manage effective working relationships with staff, volunteers, and members of the public; exercise tact and diplomacy at all times; demonstrate an understanding of protocol and sensitivity to cultural diversity issues
  • Ability to regularly work evenings, weekends, holidays and special event hours

PHYSICAL REQUIREMENTS &WORKING CONDITIONS:
Must be able to remain in a stationary position for extended periods of time operating a computer and other offices productivity devices such as a calculator, telephone, and copy machine. Must be able to adapt to high pace environments occasionally moving/lifting lightweight equipment and other work-related objects up to 25lbs. May have to work late nights, weekends and in outdoor weather.

Expected hours: 37.5 per week

Education Level:
Bachelor’s Degree required with course work in business or arts administration; Minimum five to seven years’ experience; or an equivalent combination of education, training, and experience
To Apply

Please send your resume, references and cover letter to hr@aampmuseum.org.

Director of Advancement: Delaware Art Museum

The Delaware Art Museum is seeking a full-time Director of Advancement to focus on individual giving, as well as oversee the Museum’s grants. This position will work under the direction of the Executive Director and will serve as a member of the leadership team.
Under the leadership of our Board of Trustees, the Delaware Art Museum is implementing a comprehensive approach to community and civic engagement. This exciting new strategic direction requires that we increase our value and relevance to all audiences through a variety of initiatives, including substantial community partnerships; the Museum’s Performance Series, which ranges from concerts to cutting-edge, multi-disciplinary artists committed to social justice; and our commitment to a wide array of educational offerings.  The Director of Advancement is a critical contributor to the realization of the new direction.

Responsibilities
Annual and Special Gifts Management (70%) – Utilize moves management to engage existing supporters and develop deep, meaningful relationships to increase annual giving. Work towards ambitious annual fundraising goal of $400,000. This includes: coordinating donor strategies with Executive Director, managing a portfolio of approximately 80-100 donors and prospects, developing and implementing outreach strategies to attract new donors, strategically executing proposal plans, and using the Museum’s Altru system to update donor profiles and identify gift capacity. This role collaborates heavily with Museum staff and board members to address fundraising needs. Fundraising priorities include unrestricted annual gifts, project-specific gifts, and legacy gifts. This position will also help craft messaging and tactics for the Museum’s semi-annual Annual Fund appeal campaigns, and devise strategies to move donors into higher giving categories.
Administrative (20%) –Work with the leadership team on a variety of Museum-wide projects and oversee the Board Development Committee to build and maintain an active donor pipeline drawing from Delaware Art Museum Members, volunteers, and Annual Fund donors. This position will also work with the Executive Director and Trustees to create and manage a corporate advisory committee in the near future.
Grants Oversight (10%) – Supervise the Museum’s Grants Manager. Assist with strategy and prioritization. Provide guidance for meetings with donors and feedback on grant narratives.

Required Qualifications
•    Proven experience in major individual gift fundraising, preferably in the visual arts, and in cultivating and soliciting prospects capable of five- to seven-figure gifts.

Candidates should have proven success in soliciting gifts at the $25,000 level and above with the ability to meet and exceed fundraising goals
•    Proven experience managing grants, especially foundation and federal grants
•    Knowledge and deep understanding of the principles of development and all aspects of the major gift/fundraising cycle
•    Some knowledge of tax laws and regulations related to charitable giving and estates
•    Knowledge about planned giving techniques preferred
•    Knowledge of Microsoft Office and internal donor software; Altru preferred
•    Proven interpersonal skills with the ability to interact with a diverse audience in a friendly and professional manner while demonstrating diplomacy, tact, and poise
•    Ability to articulate the Museum’s case for support effectively to secure donor commitments
•    Superb writing and editing skills
•    Must be a self-starter with the ability to work independently especially in initiating contacts and following up with prospective donors
•    Ability to travel up to 20%  (Must be able to travel throughout the local area and occasionally to other parts of the country – When COVID travel restrictions are lifted)
•    Attention to detail and accuracy; commitment to flawless execution of detailed plans
•    Excellent organizational skills with the ability to manage concurrent projects
•    Ability to work some evenings and weekends as necessary with flexible scheduling
•    Knowledge of greater Wilmington a plus
•    Knowledge or art history and/or a background in the arts or cultural organizations a plus
•    Commitment to values and mission of the Delaware Art Museum.
•    A collegial attitude and sense of humor

Education/Experience
•    Bachelor’s degree required; Master’s degree preferred
•    5-7 years’ experience in major gifts fundraising; Experience with cultural institutions preferred
We invite you to apply.

About the Museum
For over 100 years, the Museum has served as a primary arts and cultural institution in Delaware. It is alive with experiences, discoveries, and activities to connect people with art and with each other. Originally created in 1912 to honor the renowned illustrator and Wilmington-native, Howard Pyle, the Museum’s collection has grown to over 12,000 works of art in our building and sculpture garden. Also recognized for British Pre-Raphaelite art, the Museum is home to the largest and most important Pre-Raphaelite collection outside of the United Kingdom and a growing collection of significant contemporary art.

Education Level:
Bachelor’s degree required; Master’s degree preferred
To Apply

Please send a cover letter, resume, writing sample, and salary expectations to HR@Delart.org.  To learn more about the Delaware Art Museum, please visit our website at www.delart.org/about/opportunities.

The Delaware Art Museum is committed to inclusivity and encourage qualified candidates from all cultures and communities to apply. Delaware Art Museum is an equal opportunity employer.

Major Gifts Officer/Development Director: Independence Seaport Museum

HoursFull Time; occasional weekend and evening hours required. At this time Museum staff is working remotely.

Compensation: Exempt position; competitive salary, excellent benefits; commensurate with experience

Reports to: President & CEO

Description: An ambitious, outward facing, strategic thinker interested in building a Major Gifts program from the ground up. Reporting to the President & CEO, the Major Gifts Officer will lead Development colleagues, collaborating with Museum Leadership and Programming Directors, to raise funds for programmatic, operational, endowment, and capital priorities. This new position will be a key member of the ISM Development team, helping to build a major gift program as part of a long-term strategic plan to create enhanced fiscal sustainability for the institution.

Qualifications:

  • Five to seven years of progressive Major Gifts and/or Development experience.
  • Proven track record of success in initiating contact with prospective donors as well as participating in individual cultivation and solicitation for fundraising campaigns.
  • An approach to management that brings out the best in colleagues and yields pride, ownership and a sense of team effort.
  • Successful candidates will have the ability to articulate the priorities and programs of the Museum, and identify and understand the philanthropic interests of donors.
  • A genuine passion and energy for contributing to the growth and evolution of the Independence Seaport Museum; the ability to work effectively with a broad range of constituents, providing strong support, inspiring them to action, and making their experiences rewarding.
  • Superlative interpersonal communication skills with a demonstrated ability to work well with people at all levels of an organization, across a diverse range of education and social backgrounds, and to demonstrate an honest respect for each individual.
  • The capacity to understand and translate technical and programmatic information for all audiences; clarity, crispness, and effectiveness in written and oral presentation.
  • Bachelor’s degree from an accredited institution is required.
  • Proficiency in Windows, Raiser’s Edge (or similar software) and Excel is preferred.

Essential Duties:

  • Develop a strategy that will enable ISM to enhance alliances with current donors while launching a systematic initiative to identify and target new bases of support including individuals, corporations and foundations capable of making major gifts in the $50,000 to $1,000,000 + range.
  • Identify, qualify, cultivate and solicit a portfolio of 100+ prospects and donors from within a larger group of current donors and by identifying new prospects.
  • Integrate ISM leadership, programmatic units and volunteers in this strategic framework, providing advice and support to the partnership.
  • Move potential donors in an appropriate and timely fashion toward solicitation and closure, making face to face solicitations and involving additional staff and volunteers when needed.
  • Develop and implement a strategy to commence and market a planned gift program.
  • Work with the President& CEO to set and meet metrics, including goals for meetings, proposals submitted, gifts secured, Leadership Annual Giving gifts secured, and identification visits with prospects.
  • Collaborate with Leadership, Development, and Museum staff to ensure that annual operating support gifts are part of a holistic philanthropic approach with donors.

The Independence Seaport Museum is an Equal Opportunity Employer that values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged in our mission. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To apply:

Send a brief cover letter and your resume in an e-mail to Tim McGrath, at tim@healthandsciencecenter.com. Recent writing sample of a funded grant application required; confidential and/or identifying information should be removed. No phone calls.

Independence Seaport Museum deepens the appreciation, understanding and experience of the Philadelphia region’s waterways through history, science, art and community.  For more information, please visit www.phillyseaport.org.   We are located on Penn’s Landing at 211 S. Columbus Blvd., Philadelphia, PA 19106. The Museum is easily accessible by public transportation and nearby parking.