Deputy to Vice President of Health Access and Service Delivery (HASD): AccessMatters

AccessMatters, a non-profit, public health organization located in Center City Philadelphia, envisions a future where every person has the health care and information they need to thrive. In service to that vision, AccessMatters’ mission is to protect, expand, and enhance equitable access to sexual and reproductive health care and information for all people. Our team strives to advance our mission in accordance with these guiding principles: (1) sexual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care – including sexual and reproductive health care – is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence-based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of inclusion, diversity, innovation, professionalism, and accountability; (6) clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a trauma-informed and culturally responsible environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence.

Job Summary

Reporting to the Vice President, Health Access & Service Delivery (HASD), the Deputy to the VP-HASD, serves as the Vice President’s “right hand,” providing operational leadership and support to strengthen HASD programs, teams, projects, and initiatives as assigned. This position will assist in the support and expansion of AccessMatters’ diverse sub-recipient networks. Additionally, this position will ensure HASD program operations and continuity in the event of personnel transitions, by adding leadership and project capacity and documenting transition plans as needed. In addition, the Deputy provides targeted support to Health Resource Centers (HRCs) and Ryan White Part D activities, ensuring that program workplans are implemented and deliverables are met. The Deputy to the VP of HASD must inspire and maintain the Vice President’s confidence and trust in several key domains: (1) judgment, alignment, and candor when acting as the Vice President’s surrogate in all assigned projects and programs; (2) ability to learn and contribute to our portfolio of programs and initiatives; and (3) ability to lead and navigate effectively and diplomatically, across varied organizational structures, roles, and relationships – both externally and internally.

As part of the Senior Management team, the Deputy to the VP-HASD embraces and advances the mission and core values of AccessMatters, setting a positive example for staff by uniting colleagues and supervisees in support of the strategic vision adopted by the Board and Chief Executive. The Deputy helps to provide leadership, direction, and resource stewardship to the organization, while fostering a culture of accountability, professional development, high-performance, and ethical behavior. The Deputy will interact with AccessMatters’ internal team members and external stakeholders, including consultants, community-based partners, government representatives, and the general community. This position will be expected to participate in all departmental meetings and activities as needed. This position is full-time and exempt.

Essential Functions:

The Deputy to the Vice President, HASD, will:

Strengthen HASD Programs, Teams, Projects, and Initiatives

·        Work with Program Directors and Managers in Title X and other assigned programs to support, strengthen, and actively expand AccessMatters’ diverse sub-recipient provider networks.

·        Represent AccessMatters and HASD endeavors effectively and positively to all constituents, including internal and external committees and boards, at conferences and other external gatherings, and at project-related local, state, and national meetings.

·        Ensure program continuity by developing staff transition plans for teams in the HASD department, and by adding leadership and project capacity when needed.

·        Assist the Vice President with the hiring, training, coordination, coaching, and evaluation of staff, and provide interim supervision and team leadership as assigned.

·        Analyze and review data to develop and monitor program quality indicators, with a special emphasis on health equity and social or economic disparities.

·        Provide targeted on-site technical assistance to sub-recipient agencies that face the most challenging circumstances.

·        Prepare, review, and approve program reports to ensure timely and accurate submission.

·        As a member of the internal AccessMatters grant writing team, lead and actively participate in the full process of writing, preparing, and submitting local, state, federal, and foundation grant proposals and program reports, from start to finish, to obtain and maintain funding for services.

·        For the Health Resource Center (HRC) program, initiate relationships with youth serving agencies in the more challenging target areas across the State of Pennsylvania as needed.

·        To strengthen and support the HRC program, coordinate, support, and participate in adolescent outreach and family planning services, programs, meetings and events in the most underserved counties across the State, as needed.

·        For the Ryan White Part D program, identify emerging clinical issues that affect HIV positive individuals and stay informed about issues affecting our network providers.

·        Conduct case conferencing with Ryan White Part D network providers.

·        Conduct network site reviews and monitor standard Part D deliverables.

·        Ensure implementation of PHS care guidelines throughout the Part D network.

·        Support the care of pregnant and postpartum women through collaboration with Part D providers not in AccessMatters’ Part D network.

Advance the Mission of AccessMatters and Fulfill Organizational Duties

·        Serve as agency “ambassador” and contact for external stakeholders to establish and/or maintain good relationships with provider agencies, key contractors, government officials, and collaborative partners to benefit consumers and facilitate the work of program team and the agency overall.

·        As a member of Senior Management Team, exemplify our Core Values and dedication to a culture of excellent leadership, in which leaders foster an environment where staff feel valued and appreciated, where all staff hold themselves accountable in service to our community and stakeholders, and all staff eagerly pursue excellence.

·        Demonstrate commitment to the principles and values of the AccessMatters Strategic Plan, including support for the organization’s efforts toward equity and commitment to social justice and public health.

·        Consistently exercise discretion and sound judgment to analyze, interpret and act, evaluating possible courses of conduct and making decisions for the best outcomes for the client, team and the organization.

·        Maintain high ethical standards and conduct regarding confidentiality, integrity, dual-relationships, and professional behavior overall, representing AccessMatters effectively and positively to all internal and external constituents.

·        Create and maintain an inclusive and equitable work environment that is respectful of all, embraces diversity and equity, and includes diverse perspectives and talents in problem-solving.

·        Complete other projects and perform other duties as assigned.

Knowledge, skills and abilities:

·        Significant experience working as a trusted partner in the “need to know” confidentiality circle handling highly sensitive information and assignments where sound professional judgment and discretion are required.

·        Strong understanding of the concepts and practices associated with health care service delivery, effective program management, network management and non-profit functions, and quality assurance concepts.

·        Knowledge of and experience within the sexual and reproductive health environment and maternal and child health field, including policy, funding streams, and support of diverse sexual and reproductive health programs and topics, including those related to adolescent health, family planning, sexually transmitted diseases, HIV/AIDS, health disparities and social determinants of health, throughout the lifespan, across impacted communities.

·        Knowledge and experience in regulatory/contract compliance and Quality Management (QM) methodologies, preferably in a public health or clinical setting.

·        Demonstrated knowledge and experience in applying HIPAA and other federal, state, and local regulations governing client confidentiality.

·        Knowledge and “hands on” experience with the full process of writing, preparing, and submitting local, state, federal, and foundation grant proposals and program reports, from start to finish, to obtain and maintain funding for services.

·        Demonstrated ability to lead teams, projects, and initiatives that require cross-team collaboration at all levels of staff within AccessMatters and our network organizations, to build and strengthen programs and agencies.

·        Demonstrated ability and experience in reviewing and analyzing programmatic and service data to assess and monitor provider performance and quality of care, to produce core reports, and to identify trends.

·        Excellent supervisory and staff development and counseling skills, and team leadership abilities for multi-dimensional program activities.

·        Demonstrated ability and desire to work within a multi-cultural and multi-disciplinary team environment, serving diverse populations and institutions across a broad spectrum of community and clinical providers within the fields of sexual and reproductive health and maternal and child health.

·        Knowledge and experience working with diverse communities with cultural humility and responsibility.

·        Superior written and verbal communication skills, coupled with highly developed interpersonal skills and demonstrated ability to counsel others and facilitate meetings in diverse settings.

·        Strong ability to produce excellent written work promptly and independently, with minimal direction or correction required.

·        Ability to manage business partner relations, monitor budgets and expenditures, and follow fiscal procedures.

·        Experience with web-based collaboration platforms and information management systems, portals, and intranets.

·        Ability to self-manage, independently prioritize, assess and solve problems, negotiate solutions, and effectively handle multiple tasks and projects simultaneously, while taking direction as needed.

·        Demonstrated ability to manage multiple details accurately, on time, and under pressure required; project management experience strongly preferred.

·        Flexible and open to changing priorities and managing multiple tasks effectively within a compressed timeframe.

·        Excellent assessment, problem-solving, and negotiation skills.

·        Demonstrated proficiency in Microsoft Office Applications (Word, Outlook, Excel and PowerPoint).

·        Ability to travel regularly for the implementation of program activities in Southeastern Pennsylvania as well as across the State of Pennsylvania as needed.

·        Ability to work outside normal business hours, as needed (e.g., scheduled nights and weekends).

·        Eligible for all city and state mandatory clearances, e.g. criminal and child abuse clearances.

Education and Experience:

·        Bachelor’s Degree required, Master’s Degree in Public Health, Social Work or related field (or equivalent field experience) preferred. Relevant industry specific experience considered in lieu of college degree where possible.

·        Minimum of 5 years of progressive experience planning, developing, evaluating, and coordinating health programs and services.

·        Minimum 5 years of progressive experience in health care program planning and budgetary oversight, preferably in a not-for-profit environment.

·        Experience with provision of sexual and reproductive health services and/or management of sexual and reproductive health programs, preferably in a Title X program.

·        Experience in clinical settings and/or patient care preferred.

·        Experience in HIV counseling, testing and referral and HIV primary care preferred.

·        Experience in developing and implementing policies and procedures around clinical care issues.

HOW TO APPLY: Submit cover letter and resume to the Deputy to the Vice President of HASD position posted at our online career site, by going to this link: https://bit.ly/343YwKD Address cover letter to Elaine Petrossian, Vice President, Human Resources & Operations. Please include salary requirement and potential start date. **NOTE: While AccessMatters is currently operating remotely, candidates are expected to reside within commuting distance of our headquarters in Center City, Philadelphia.** No calls, please. Applications will be reviewed on a rolling basis, with priority given to those received by December 11. AccessMatters is an equal opportunity employer.

Clinical Deputy Director: AccessMatters

AccessMatters, a non-profit, public health organization located in Center City Philadelphia, envisions a future where every person has the health care and information they need to thrive. In service to that vision, AccessMatters’ mission is to protect, expand, and enhance equitable access to sexual and reproductive health care and information for all people. Our team strives to advance our mission in accordance with these guiding principles: (1) sexual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care – including sexual and reproductive health care – is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence-based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of inclusion, diversity, innovation, professionalism, and accountability; (6) clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a trauma-informed and culturally responsible environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence.

Job Summary

Reporting to the Director, Quality Management, the Clinical Deputy Director provides clinical leadership, oversight, and quality management support for a broad portfolio of public health programs, with specific emphasis on clinical responsibilities within the Title X Program. This position develops opportunities across AccessMatters’ departments to address clinical needs of underserved populations in primarily the five county area of Bucks, Chester, Delaware, Montgomery, and Philadelphia. The Clinical Deputy Director must understand the public health resource landscape and the value of building and maintaining strong relationships with partner organizations. This position ensures that program goals and objectives are met through continual monitoring of clinical providers, performance measure data, effective communication, and collaboration with other departments and agencies.

Essential Functions:

Reporting to the Director, Quality Management, the Clinical Deputy Director will:

Provide Clinical Oversight to Ensure Delivery of High Quality Public Health Program Services

·        Provide clinical oversight of the Family Planning Program and other programs as assigned, ensuring the use of evidence-based guidance and programmatic best practices to deliver effective and efficient quality family planning services.

·        Lead the activities of AccessMatters’ Medical Committee, serve as the main liaison between the Medical Committee and sub-recipient Medical Directors, and author targeted communication to Medical Directors.

·        Utilize analyses of population, provider, and health data to determine needs and program opportunities within AccessMatters’ five-county service area, and more broadly, as appropriate.

·        Assist in the development of service delivery strategies for key populations, including individuals living in poverty, individuals under the age of 25, and others.

·        Conduct clinical site visits of sub-recipient agencies to ensure compliance with policies, applicable regulations, and best practices.

·        Provide technical assistance to sub-recipient organizations in client-centered contraceptive care (including natural family planning methods), quality improvement/assurance efforts, and integration of primary and reproductive health care, and community-based services.

·        Monitor and keep current with trends in sexual and reproductive health across the life span, family planning, monitoring practice, and treatment guidelines.

Manage Program Operations, Stakeholder Relations, and Goal Attainment

·        Assist with preparation for funder program reviews and site visits, and preparation of proposals and reports (annual, interim, and progress).

·        Provide clinical consultation and support for AccessMatters’ invoicing, ensuring that codes are kept current and eligible for invoicing.

·        Develop, draft, and modify clinical policies, technical assistance, and service implementation protocols for family planning and other healthcare programs in the AccessMatters portfolio of services.

·        Assist in the development of provider trainings, with an emphasis on clinical topics.

·        Provide staffing support to the Provider Committee Meetings to add value to providers and enhance the network benefit.

·        Represent AccessMatters at regional and national meetings, and on technical, programmatic, and community advisory groups at the local, state, and national level.

Advance the Mission of AccessMatters and Fulfill Organizational Duties

·        Serve as agency “ambassador” and contact for external stakeholders to establish and/or maintain good relationships with provider agencies, key contractors, government officials, and collaborative partners to benefit consumers and facilitate the work of program team and the agency overall.

·        As a Program Leader, exemplify our Core Values and dedication to a culture of excellent leadership, in which leaders foster an environment where staff feel valued and appreciated, where all staff hold themselves accountable in service to our community and stakeholders, and all staff eagerly pursue excellence.

·        Demonstrate commitment to the principles and values of the AccessMatters Strategic Plan, including support for the organization’s efforts toward equity and commitment to social justice and public health.

·        Consistently exercise discretion and sound judgment to analyze, interpret and act, evaluating possible courses of conduct and making decisions for the best outcomes for the client, team and the organization.

·        Maintain high ethical standards and conduct regarding confidentiality, integrity, dual-relationships, and professional behavior overall, representing AccessMatters effectively and positively to all internal and external constituents.

·        Perform other duties as assigned.

Knowledge, skills and abilities:

·        Demonstrated knowledge of health disparities and social determinants of health, inclusive of sexual and reproductive health issues and issues throughout the lifespan, across impacted communities.

·        Knowledge of family planning and reproductive health care services and their effects on diverse populations and communities.

·        Knowledge of health care delivery systems and quality assurance concepts.

·        Knowledge and experience in regulatory/contract compliance and quality management methodologies, preferably in a public health or clinical setting.

·        Knowledge of medical coding, including NDC and CPT codes for sexual and reproductive health care services.

·        Ability to perform with a high level of confidentiality, discretion, and integrity, including demonstrated knowledge of HIPAA and other federal, state, and local regulations governing client confidentiality.

·        Ability to review and analyze programmatic and service data to assess and monitor provider performance and quality of care and to identify trends.

·        Knowledge and experience working with diverse communities with cultural humility and responsibility.

·        Ability and desire to work within a multi-cultural and multi-disciplinary team environment, serving diverse populations and institutions across a broad spectrum of community and clinical providers within the field of sexual and reproductive health and maternal and child health.

·        Superior written and verbal communication skills, coupled with highly developed interpersonal skills and demonstrated ability to counsel others and facilitate meeting and programs in diverse settings.

·        Demonstrated ability to lead and work in project teams, managing multiple projects with multiple deadlines and priorities successfully.

·        Excellent verbal and written communication, including demonstrated ability to facilitate meetings in diverse settings.

·        Excellent assessment, problem-solving, and negotiation skills.

·        Flexible and open to changing priorities and managing multiple tasks effectively within a compressed timeframe.

·        Demonstrated proficiency in Microsoft Office Applications (Word, Outlook, Excel and PowerPoint).

·        Experience with web-based collaboration platforms and information management systems, portals, and intranets.

·        Ability to travel regularly for site visits/audits, clinical oversight, and other activities in Southeastern Pennsylvania as well as across the State of Pennsylvania as needed.

·        Eligible for all city and state mandatory clearances, e.g., criminal and child abuse.

Education and Experience:

·        Minimum five (5) years as a clinical provider – Nurse Practitioner, Nurse Midwife, or Physician Assistant with certification and current licensure in PA required.

·        Experience with provision of sexual and reproductive health services and/or management of sexual and reproductive health programs, preferably in a Title X program.

·        Minimum 5 years of experience in health and family planning program planning and implementation.

·        Minimum 7-10 years of progressive experience in health care program planning and budgetary oversight, preferably in a non-profit environment.

HOW TO APPLY: Submit cover letter and resume to the Clinical Deputy Director position posted at our online career site, by going to this link: https://bit.ly/343YwKD Address cover letter to Elaine Petrossian, Vice President, and Human Resources & Operations. Please include salary requirement and potential start date. **NOTE: While AccessMatters is currently operating remotely, candidates are expected to reside within commuting distance of our headquarters in Center City, Philadelphia. ** No calls, please. Applications will be reviewed on a rolling basis, with priority given to those received by December 11. AccessMatters is an equal opportunity employer.

IMPaCT Assistant Director: Penn Center for Community Health Workers

About the position: If you want to lead expansion and continued quality of a transformational healthcare program to improve health disparities in the Philadelphia region, this is the job for you! We have developed IMPaCT, a nationally-recognized, evidenced-based Community Health Worker (CHW) model that has served more than 10,000 patients in Philadelphia. Given interest in the program, we are looking to hire a committed, collaborative individual to provide leadership and management for growth, drive quality improvement to ensure we continue to provide the best care, and help shape population health programs within Philadelphia and Penn Medicine. This is a key leadership role in a fast-growing organization.

About the organization: Penn Center for Community Health Workers (chw.upenn.edu) is a center of excellence for CHW research, patient care and dissemination. CHWs are trained laypeople, hired from local communities, who provide social support, advocacy and navigation to lower-income patients. Our IMPaCT model, which has been featured on National Public Radio and in the New York Times, is scientifically proven to improve primary care access, chronic disease control, and mental health while reducing hospital days by 65%. We are currently working with more than 50 organizations across 20 states to create, launch and sustain effective CHW programs. We are part of the University of Pennsylvania Health System, which provides competitive salaries and exceptional benefits, including an annual tuition benefit.

Key Duties and Responsibilities:

•         Oversee operations and performance outcomes for a program area (e.g., inpatient, outpatient, or tele-support).

•         Lead projects and activities that further refine the IMPaCT tele-support model

•         Supervise a staff of Managers/Sr. Managers and CHWs to ensure continued quality of outcomes for 1,000+ patients each year.

•         Analyze data on a regular basis and identify opportunities for improvement. Develop and implement performance improvement strategies and plans.

•         Represent the Center in major health system initiatives related to population health, COVID-19 support, and the social determinants of health.

•         Cultivate and evaluate opportunities for expansion in Philadelphia and Penn Medicine.

•         Lead Center-wide projects as assigned.

Minimum Requirements:

Required Education and Experience:

•         A Bachelor’s Degree is required; a Master’s is preferred.

•         5+ years of leadership experience in organizations focused on improving the lives of lower income individuals is required.

•         8+ years of experience in a management role with a track record of achieving program outcomes and developing high performing staff is required.

•         Self-starter who can make strong connections within and outside of the Center while working in our temporary virtual setup

Send cover letter and resume to Terry Mittelman (terry.mittelman@pennmedicine.upenn.edu) with subject line “IMPaCT Assistant Director.” Please label attachments as follows:

LastnameFirstname_ACcoverletter” “

LastnameFirstname_ACresume”

Director of Communications: Camden Coalition of Healthcare Providers

Position Summary

The Director of Communications is responsible for crafting and guiding the communications strategy of the Camden Coalition. They will ensure that the Camden Coalition’s work in the Camden region, at the state level, and our growing national presence are highlighted with consistent, engaging, and strategic messaging. The Director will work to support the development of products by all departments, and work with leadership and staff across the Camden Coalition to develop strategies for dissemination.

This position requires a high degree of sophistication, resourcefulness, and creativity, as well as the ability to lead by influencing others at all levels across the organization. It is important the Director have a strong understanding of the public health and health care landscape. The Director must have the ability to make key decisions and perform analyses which will impact project success and completion.

Requirements

Essential Functions

• Develop and implement an integrated strategic communications plan to advance the Camden Coalition’s goals, broaden awareness of its programs and priorities, and increase the visibility of its programs across key stakeholder audiences.

• Tailor plans and products for various audiences, including the public, funders, community partners, and various public health, heath and social sector organizations.

• Oversee development of Camden Coalition content to be used in mass communications, training, and research products.

• Work with leaders from other departments to manage priorities for communications and content development

• Work with leaders from other departments to develop content expectations for program departments. Ensure that findings from clinical work, research, quality improvement, policy and advocacy and technical assistance are captured and disseminated in a way that supports the advancement of the complex care field.

• Oversee development of all Camden Coalition print communications including the annual report, marketing collateral materials and electronic communications including the Camden Coalition’s website, blog, newsletters, and social media.

• Ensures adherence to the Camden Coalition’s visual brand guidelines and brings an understanding of general design principles.

• Manage the review process for all Camden Coalition products to ensure consistent and strategic messaging and branding.

• Direct the communications team and any external consultants to support the development and execution of communications and dissemination strategies. The Director will delegate tasks as well as set limitations on projects.

• Actively engage, cultivate and manage press relationships to ensure coverage surrounding Camden Coalition programs, special events, public announcements, and other projects. Serve as a spokesperson and lead point person on media interactions that help promote and/or impact the organization, exercising judgment to prioritize media opportunities.

• Work with the Camden Coalition’s leaders and training lead(s) to expand overall organizational competencies related to communications, including related to writing, oral communications, use of social media, and graphic design.

Non-Essential Functions

1. Attend relevant training as necessary to maintain professional certification and/or knowledge.

2. Adhere to the Camden Coalition’s guidelines and ensures the appropriate handling of sensitive information.

3. May work non-traditional hours based on operational needs and to meet the needs of the community.

4. Other duties as assigned within the scope of position expectations.

Knowledge, Skills, and Abilities

1. Demonstrates ability to carefully set priorities, meet deadlines, and schedule time efficiently.

2. Exhibits superior strategic planning, critical thinking, and analytic skills.

3. Ability to follow-up and follow-through with strong attention to detail.

4. Ability to work well and maintain professionalism under occasional times of stress and pressure.

5. Excellent interpersonal skills and a collaborative management style.

6. Ability to consider several points of view and synthesize/translate into effective strategic action. Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community

7. Ability to work collaboratively in a team and manage multiple priorities, utilize effective time management skills, and exercise sound administrative judgment.

8. Delegate responsibilities effectively.

9. Demonstrated excellence in strategic planning, business planning, and operational leadership.

Experience, Education, and Licensure

1. 10 years of communications experience, preferably with some in management, or a combination or relevant educational and professional experience.

2. Requires the ability to travel on occasion.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee will frequently stand; walk and sit in an office environment

2. There will be occasional lifting up to 15-20 lbs

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The noise level in the work environment is usually moderate

2. Although work is primarily indoors, you may be required to travel outside to business community locations

Application Process

Submit cover letter, resume, and a professional writing portfolio.

EEOE Statement 

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender (including pregnancy), national origin, nationality, ancestry, age, familial status, marital/civil union status, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, disability status (mental or physical, including perceived disability, and AIDS and HIV status), protected veteran status or any other characteristic protected by law.

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

How to Apply

Go to Website

Application Process

Submit cover letter, resume, and a professional writing portfolio.

Executive Director (Statewide): Pennsylvania Immigration and Citizenship Coalition (PICC)

ABOUT US:

The Pennsylvania Immigration and Citizenship Coalition (PICC) is a diverse coalition of over 50 member organizations. Our membership includes community groups, social, health and legal service providers, advocacy organizations, labor unions, and faith communities. PICC plays a unique role as the only organization in Pennsylvania that brings together organizations and individuals representing different ethnicities, immigration statuses, faiths, and other backgrounds, to work collectively on immigrant rights in Pennsylvania.

PICC’s work is guided by the following values:

  • Collaboration – We are committed to broad-based coalition work and embrace the    challenge of finding common ground and building positive working relationships between diverse groups and individuals.
  • Engaging Diversity – We believe that by working together as diverse immigrant groups we increase our collective power and impact. We are committed to addressing diverse communities’ identified needs, reflected within our advocacy, organizing and program work, as well as within PICC’s leadership.
  • Immigrant Leadership – We support and facilitate the development of leadership within immigrant communities to ensure that immigrant communities are at the fore in defining and leading our work.
  • Collective Ownership – Our work moves forward through the time, energy and commitment of our member organizations, community leaders, staff, and Board.

WHO YOU ARE:

The Executive Director of PICC is a highly effective communicator, masterful storyteller and bridge builder who demonstrates the ability to lead collaboration among groups representing multiple nationalities, languages, ethnicities, religions, and other identities and their intersections. They are a compassionate, persistent, and adaptable leader who will strengthen PICC’s vision.

Reporting to PICC’s Board of Directors and supervising all senior staff, the Executive Director is responsible for:

Organizational Development & Fundraising:

  • In conjunction with the Resource Director, raise funds for the coalition
  • Build and maintain relationships with PICC’s local members and national partners
  • Help involve more organizations as members to the coalition
  • Work collaboratively with Board leadership to ensure an effective and representative Board of Directors and set Board strategy in realizing the organization’s vision.
  • Ensure the fiscal integrity of the organization by developing an annual budget and providing monthly financial statements and other documentation that accurately reflects the financial condition of the organization.

External Leadership & Communications:

  • Cultivate and maintain relationships with key stakeholders and elected officials to broaden PICC’s base of support and impact
  • Effectively engage and communicate with the public, both written and verbally
  • Build PICC’s capacity to lead and support advocacy efforts at the local, state, and federal levels that result in policy change
  • Experience and knowledge regarding legislative advocacy, including communications skills for the promotion of policy papers/positions

Internal Leadership: 

  • Maintain an equitable and sustainable organizational culture that promotes the wellbeing of all staff and members
  • Ensure that PICC achieves its goals by developing and executing the strategic plan that fulfills the organizational mission and vision (short and long-term)
  • Guide and mentor employees by leading with care, tenacity, and passion
  • Maintain a strong and diverse team through inclusive and transparent recruitment, hiring, evaluation, training, and promotion processes

Candidates will be evaluated on the following skills:

  • Commitment and passion to protect and promote immigrant rights
  • Strategic and effective fundraiser from both traditional and non-traditional sources and individuals
  • Commitment to supporting grassroots leadership in coalition work
  • Experience with immigrant rights organizing, specifically building multi-national/ethnic/religious campaigns
  • Fluency in a language spoken within Pennsylvania’s immigrant communities (e.g. Spanish, Chinese, etc.) is preferred
  • Knowledge about Pennsylvania’s history of immigration and politics is preferred

This position can be based anywhere in Pennsylvania and will require some travel statewide. This is a full-time position with occasional weekend and evening hours.

The Pennsylvania Immigration and Citizenship Coalition is an equal opportunity employer. Candidates for employment will be considered without regard to race or ethnicity, gender, age, national origin, marital status, disability, or sexual orientation.

Benefits

Competitive benefits package which includes full medical coverage, 5% employer 401k match, paid vacation, mental health days, and sick leave.

Level of Language Proficiency

Fluency in a language spoken within Pennsylvania’s immigrant communities (e.g. Spanish, Chinese, etc.) is preferred.

Please submit a resume with a short introductory letter answering the following questions to ed.search@paimmigrant.org with the subject line “Executive Director”:

Executive Director: Physicians for Social Responsibility Pennsylvania

The Executive Director of Physicians for Social Responsibility-Pennsylvania reports to the Board of Directors, and is responsible for the organization’s consistent achievement of its mission and financial objectives. The Executive Director will:

Focus Areas:

  1. Managing Operations, Staff Activity and Board Communications
  2. Fundraising
  3. Program Oversight
  4. Grant Writing and Management

This is a part-time employee contract, 20 hour per week for 6 months at a compensation of $35 per hour. This position is at-will and evaluations will be conducted periodically. A permanent position is the desired goal contingent upon performance and funding.

Specific responsibilities may include the following:

  1. Assure that the organization has a long-range strategy which achieves its mission, and toward which it makes consistent and timely progress.
  2. Provide leadership in developing program, organizational and financial plans with the Board of Directors and staff, and carry out plans and policies authorized by the board.
  3. Promote active and broad participation by volunteers in all areas of the organization’s work.
  4. Maintain official records and documents, and ensure compliance with federal, state and local regulations.
  5. Maintain a working knowledge of significant developments and trends in the field.
  6. Ensure ongoing local programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration, fundraising, communications, and systems; recommend timelines and resources needed to achieve the strategic goals.
  7. Actively engage and energize PSR’s volunteers, board members, event committees, alumni, partnering organizations, and funders, including PSR National.
  8. Develop, maintain, and support a strong board of directors; serve as ex-officio of each committee; seek and build board involvement with strategic direction for both ongoing local operations as well as for the national rollout.
  9. Lead, coach, develop, and retain PSR’s nonprofit’s high-performance senior management team
  10. Ensure effective systems to track scaling progress, and regularly evaluate program components, so as to measure successes that can be effectively communicated to the board, funders, and other constituents.

In communications, the Executive Director will:

  1. See that the board is kept fully informed on the condition of the organization and all important factors influencing it.
  2. Publicize the activities of the organization, its programs and goals.
  3. Establish sound working relationships and cooperative arrangements with community groups and organizations.
  4. Represent the programs and point of view of the organization to agencies, organizations, and the general public.
  5. Expand local revenue generating and fundraising activities to support existing program operations and regional expansion while simultaneously retiring building debt.
  6. Deepen and refine all aspects of communications – from web presence to external relations with the goal of creating a stronger brand.
  7. Use external presence and relationships to garner new opportunities.
  8. Cultivate excellent relationships with local media, provide oversight for PSR’s presence in the social media

In relations with staff, the Executive Director will:

  1. Be responsible for the recruitment, employment, and release of all personnel, both paid staff and volunteers.
  2. Ensure that job descriptions are developed, that regular performance evaluations are held, and that sound human resource practices are in place.
  3. Encourage staff and volunteer development and education, and assist program staff in relating their specialized work to the total program of the organization.
  4. Maintain a climate which attracts, keeps, and motivates a diverse staff of top quality people.

In budget and finance, the Executive Director will:

  1. Be responsible for developing and maintaining sound financial practices.
  2. Work with the staff, Finance Committee, and the board in preparing a budget; see that the organization operates within budget guidelines.
  3. Ensure that adequate funds are available to permit the organization to carry out its work.
  4. Jointly, with the president and secretary of the board of directors, conduct official correspondence of the organization, and jointly, with designated officers, execute legal documents.
  5. Responsible for signing all notes, agreements, and other instruments made and entered into and on behalf of the organization.
  6. Responsible for the fiscal integrity of PSR Phila, to include submission to the board of a proposed annual budget and monthly financial statements, which accurately reflect the financial condition of the organization.
  7. Responsible for fundraising and developing other resources necessary to support PSR’s mission.
  8. Managing grants and sponsors that include researching grant opportunities, completing applications for funding, writing grants and overseeing the subsequent funding.
  9. Design the national expansion and complete the strategic business planning process for the program expansion into new markets.
  10. Begin to build partnerships in new markets, establishing relationships with the funders, and political and community leaders at each expansion site.
  11. Be an external local and national presence that publishes and communicates program results with an emphasis on the successes of the local program as a model for regional and national replication.

Benefits

This is a statewide organization. The main office is in Philadelphia, PA. Applicants living in any county of Pennsylvania are encouraged to apply. There are no benefits for this part time position. There are flexible hours and remote access.

Please submit your resume and cover letter to:

apply@psrpa.org

Director of Human Resources: Bestwork Industries for the Blind – Cherry Hill, NJ

Bestwork Industries, headquartered in Cherry Hill, NJ near Philadelphia, PA is seeking a Director of Human Resources to plan, lead, direct, develop, and coordinate the policies, activities and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organization’s mission and person-centered strategy.  The Director of Human Resources will be a member of the senior leadership team, report to the CEO, and lead an experienced human resources staff.  This is a new position due to the growth of the organization. 

Principal Duties and Responsibilities

The Director of Human Resources will be a strategic-minded, dynamic and results oriented leader who demonstrates an understanding and passion for the mission and values of Bestwork Industries, who will lead the transformation of the human resources function.   He or she must be able to understand and meet the unique needs of Bestwork Industries employees, talent partners and customers.

The Director of Human Resources

  • Collaborates with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
  • Leads the implementation of the Human Resources Strategic Plan.
  • Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives and surveys to support the organization’s human resource compliance and strategy needs.
  • Administers or oversees the administration of human resources programs including, but not limited to, learning and development; performance and talent management; recognition and morale; compensation and benefits; disciplinary matters; disputes and investigations; productivity.
  • Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
  • Conducts research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) and other internal data sources.
  • Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, learning and development, and employment law; applies this knowledge to communicate changes in strategy, policy, practice, and resources to top leadership.
  • Facilitates professional development, training, and certification activities for HR staff.

Qualifications

  • Bachelor’s degree in Human Resources, Business or other related field; master’s degree preferred.
  • Minimum 10 years’ human resources management experience required, with strategic, talent management, learning and development and employee engagement experience highly preferred.
  • SHRM-CP or SHRM-SCP preferred.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and conflict resolution skills.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Thorough knowledge of employment-related laws and regulations.
  • Knowledge of and experience with varied human resources technologies.
  • Proficient with Microsoft Office or related software.
  • Ability to drive results and take initiative.

Salary and Benefits

Salary is commensurate with experience.  Bestwork Industries offers a competitive employee benefits package.

How to Apply

Applicants should send their resumes and cover letters describing their qualifications and interest, plus a salary history to akcroley@atwatermartin.com by November 29, 2020.

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Executive Director: Regional Housing Legal Services

Regional Housing Legal Services (RHLS) seeks a dynamic justice-focused leader to serve as its next Executive Director.

RHLS is a nonprofit law firm that works to imagine and support the creation of decent, safe, affordable and sustainable housing for lower-income people living in Pennsylvania. RHLS drives successful housing creation because of its unique expertise in affordable, sustainable housing, community and economic development, utility matters and policy supports for home ownership. RHLS has committed to making safe, affordable, and healthy housing a reality for all Pennsylvanians for nearly fifty years. Pennsylvania had a severe shortage of affordable and healthy housing before COVID-19. Now, the National Council of State Housing Agencies estimates that in Pennsylvania, the pandemic and the resulting economic impact have put 240,000 families at risk of losing their homes. The problem may be in new scale, but it is familiar to RHLS, which has succeeded in the long-term work of creating safe, affordable housing for all.

This position is an exciting opportunity for an experienced leader with vision, strong management skills, and a deep understanding of the connection between racial equity and housing justice. Our next Executive Director will lead a passionate legal team that turns dreams into safe, affordable communities.

Our long-time Executive Director Mark Schwartz expects to step down in mid-2021; we will identify our next leader in time to allow for a smooth transition.

More about Regional Housing Legal Services

Founded in 1973, RHLS engages in legal advocacy focused primarily on affordable housing and community development in Pennsylvania. Key issue areas include low-income housing
development and government policy around housing issues (including affordability, racial equity, and the intersection of housing and health).

RHLS has a staff of 23 and a budget of approximately $3 million per year.

The Pennsylvania Utility Law Project (PULP), an independent legal services program that works to ensure low income consumers can maintain affordable utility services, is also administratively housed within RHLS, fostering collaboration on the inextricable issues of housing and utilities.

About the Executive Director position:

The next Executive Director will have the opportunity to further advance the organization’s core mission of creating housing and economic opportunity in under-served communities in Pennsylvania and effecting systemic change for the benefit of lower-income households statewide. They will further the organization’s work to center racial equity in our substantive work, and increase diversity, equity, and inclusion within the organization. The next Executive
Director will join a stable organization with many experienced and skilled staff members.

RHLS’ ideal next Executive Director will be ready to lead with integrity and compassion. They will work collaboratively with the management team to ensure organizational stability and the diversification and expansion of funding streams. They will maintain, nurture and grow longterm and productive organizational relationships with clients, funders, and private and public stakeholders. They will foster and prioritize an organizational culture of learning and accountability coupled with strong support for professional development of staff.

The successful candidate for this position will bring knowledge of affordable housing and community development; lived experience or committed professional experience with the challenges facing low-income populations and communities of color; the capacity to build, direct, and motivate a team of experts in a highly collaborative environment; strong strategic skills that identify priorities and integrate resources toward achieving these objectives; and
exceptional organizational change and culture development skills that will support RHLS’s growth through this period of change.

Responsibilities

1. Mission/Vision & External Relationships:
• Lead the development of and oversee the implementation of the strategic plan,
including the development and execution of organizational goals which are tied to the strategic plan.
• Maintain and strengthen relationships with and support for diverse non-profit -clients (and some for-profit partners of those clients) to continue the strong existing partnerships that function to support affordable housing and community
development in Pennsylvania.
• Maintain and strengthen existing strategic relationships; identify and develop new strategic relationships and diversify the points of contact for key relationships.
• Provide leadership on local, state, and federal policy matters.

2. Management and Leadership:

• Collaborate with Management Team to operationalize the strategic vision of the organization with clear goals, outcomes, and metrics.
• Actively supervise and support senior staff as they lead teams in executing on organizational goals.
• Ensure the members of the Management Team have strong management systems to work with, have clear roles and accountability, and the group works well together as a team.
• Ensure senior staff have both the freedom and the accountability they need to execute their responsibilities.
• Ensure that racial equity considerations are built into substantive and administrative processes.

3. Overall oversight of talent management systems:

• Provide overall direction and supervision for RHLS staff; directly supervise senior staff.
• Lead RHLS staff, with ultimate responsibility for hiring, firing, and resolution of grievances.
• Create a culture of learning, accountability, collaboration and trust among staff.
• Emphasize the recruitment and retention of a diverse workforce and an inclusive and equitable workplace culture.
• Collaborate with managers to ensure the organization consistently implements best practices in talent management, including integrating diversity, equity, and inclusion factors into all its procedures.
• Ensure that the organization’s legal work is properly supervised and held to the highest standards, including compliance with Pennsylvania’s Rules of Professional Conduct.
• Ensure that staff members are provided with the space, equipment, and training they need to perform their jobs effectively and gain skill over time.
• Foster opportunities for growth and leadership skills development by RHLS staff in all positions with an emphasis on succession planning for key positions.
• Ensure that all staff receive timely and constructive feedback through ongoing supervision and regular evaluations.
• Provide support to PULP Executive Director.

4. Finance and Fundraising

• Ensure the organization’s short- and long-term financial stability.
• Collaborate with senior staff to plan revenue development strategy; oversee and participate in revenue development.
• Collaborate with senior staff and PULP Executive Director to maintain and expand relationships with existing funders and cultivate new sources of support.
• Collaborate with the CFO to develop the annual budget and monitor financials.
• Ensure organizational fiscal and government compliance.

5. Collaboration with and support of the Board of Directors

• Collaborate with the Board to assure that RHLS has a clear and compelling mission and vision, and a long-range strategic plan consistent with the mission and vision.
• Inform the Board about opportunities, challenges, strengths, and weaknesses for RHLS so the Board can effectively execute its governance, financial oversight, and leadership functions.
• Partner in the development and running of Board meetings.
• Support Board development.

Job Qualifications:

• Passion for and demonstrated commitment to economic justice and racial equity;
• Skill as a compelling spokesperson who exhibits transparency, openness, and integrity;
• Ability to develop and convey vision, and build support for our success in achieving that vision;
• Desire and ability to work with diverse groups and people and to generate trust;
• Enthusiasm and skill for revenue development (or the ability to fake it effectively);
• Experience overseeing budget and finance and being able to communicate budget and finance issues to others;
• Strong organizational and planning skills and the ability to think strategically;
• Leadership that inspires and motivates staff and Board members;
• A collaborative, approachable, and accessible management style with the ability to be decisive;
• Political astuteness and ability to navigate the local, regional, and national political structures;
• Honest, transparent, and ethical professional behavior; and
• A sense of humor and a containable ego.

And preference for
• Nonprofit leadership experience;
• Graduate degree; Juris Doctor (JD) is preferred.
• Experience in advocacy for (or development of) affordable housing.

Compensation: Salary is commensurate with experience and qualifications. RHLS has a generous benefits package.

Regional Housing Legal Services is an equal opportunity employer. We seek to build diversity, equity and inclusion both within our organization and in partnership and allyship with the communities we serve.

About Us

To apply: Send letter expressing interest in and qualifications for the position, together with a resume to: ExecutiveDirectorHiring@RHLS.org. In your letter of interest, please describe how your experience prepares you to lead this organization, and how your experience and views of diversity and equity would inform your approach to leading in the area of affordable housing. Applications will be accepted until the position is filled.

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Executive Director: Homeless Advocacy Project

POSITION SUMMARY

HAP is seeking an experienced, visionary leader to serve as its next Executive Director. Building on a strong foundation, the next leader will be responsible for leading HAP’s strategic direction, ensuring its long-term financial sustainability and operational efficiency, and overseeing the organization’s programs and staff.

The ideal candidate brings a deep passion for HAP’s mission and a successful record of organizational leadership and experience developing strong relationships with various audiences, including funders, partners, policymakers, and individuals with lived experiences.  The ideal candidate is also a dedicated team builder, committed to fostering a positive and supportive culture that reflects HAP’s commitment to diversity, racial equity, and inclusion.

RESPONSIBILITIES

Vision and Strategic Leadership:
● Lead implementation of HAP’s strategic plan; collaborate with staff, the Board, and key stakeholders to develop innovative strategies to fulfill the organization’s mission
● Maintain active engagement and knowledge of current issues and trends to inform cutting edge programs and strategies to advance HAP’s mission
● Ensure and enhance HAP’s reputation as a leading voice and authority on legal and policy issues involving homelessness in Philadelphia
Team Leadership and Culture:
● Actively champion diversity, equity, and inclusion, and promote a climate that attracts, retains, and motivates a talented, dedicated, and diverse staff
● Promote a respectful workplace that encourages teamwork
● Lead, mentor, and develop a high-performing team and foster positive organizational culture
Fundraising:
● Oversee and work with Board and staff to implement a comprehensive fundraising strategy with diverse sources of revenue (including foundation, individual, law firm, and corporate) and event fundraising (including an annual benefit)
● Cultivate and maintain relationships with current and prospective funders and encourage active board engagement in donor cultivation
Program Management:
● Develop and oversee major strategic initiatives including advocacy, policy proposals, and litigation
● Participate in legal clinics on a regular basis and handle limited client matters in order to maintain a working knowledge of HAP’s day-to-day operations and the challenges faced by HAP’s clients
● Support and expand HAP’s network of pro bono lawyers to amplify program capacity
● Build, lead, and work as part of coalitions, and local, state, and national organizations, ensuring that HAP’s programs reflect the goals and needs of people with lived experience

Board Engagement and Partnerships:
● Actively recruit, engage, support, and maintain effective communications with a strong and diverse Board of Directors; lead the Board in developing its own capacity to support the organization’s strategic priorities and financial sustainability
● Maintain and develop relationships with key stakeholders and partners, including policymakers, key allied organizations, media, law firms and corporate legal departments, and volunteers
Communications:
● Serve as lead spokesperson for the organization’s mission and goals, including with the media, partner organizations, and policymakers
● Oversee the organization’s communications strategy to advance and support program goals, ensuring that key messages are communicated effectively
Financial Management and Administration:
● Oversee the successful execution of HAP’s day-to-day operations, including effective strategic financial decision-making, budgeting and management, reporting, and compliance
● Negotiate and execute contracts, including agreements and other instruments made and entered into by and on behalf of the organization

QUALIFICATIONS:
● Juris Doctorate degree and current license (any state) required; the successful candidate will be expected to obtain a license to practice in Pennsylvania
● Passion for HAP’s mission and ability to serve as a credible advocate for people experiencing, or at risk, of homelessness
● Proven success in a senior leadership role with a demonstrated ability to manage the strategic, financial, team leadership, and operational needs of a lean nonprofit
● Strong legal skills with a proven track record of high-quality, creative lawyering
● Demonstrated commitment to racial equity, diversity, and inclusion
● Proven ability to lead and develop creative, thoughtful, and effective strategies to make systemic change
● Demonstrated aptitude for cultivating and stewarding funding relationships, including experience diversifying funding streams
● Positive, engaging, and entrepreneurial leadership style
● Exceptional interpersonal, oral, and written communication skills
● Ability to partner effectively with external stakeholders
● Strong professional ethics, transparency, integrity, and accountability

Salary is commensurate with experience based on a competitive public interest salary scale.  Available benefits include medical, dental, vision, term life, short and long term disability, 403(b) retirement plan, and generous paid time off and holidays.

It is the policy of HAP to afford equal employment opportunities to all qualified individuals, without regard to their race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, citizenship status, veteran status, or any other characteristic or status that is protected by federal, state, or local law.

ABOUT US

Established in 1990, the Homeless Advocacy Project (HAP) is the only legal services organization dedicated to providing direct civil legal services to individuals and families experiencing homelessness in Philadelphia. HAP also advocates for the needs of the City’s homeless population.

HAP’s work is guided by its vision, mission, and values.

VISION:  All Philadelphians at risk of or experiencing homelessness have equal access to justice and the means to secure safe and stable housing.

MISSION:  To provide free civil legal services and advocacy to reduce the frequency and duration of homelessness in the greater Philadelphia area.

HAP’S VALUES: Individuals and families experiencing homelessness have unique legal problems and deserve to be treated with dignity and respect.

More information about HAP is available at haplegal.org.

Apply for this job

Applications will be accepted until the position is filled. In order to receive full consideration, candidates are urged to submit their materials by December 11, 2020. Please include a letter expressing in detail your interest in the position; your qualifications and what you hope to contribute to the organization’s future; a current résumé; and the names and contact information for three professional references.  Materials should be submitted electronically to careers@haplegal.org in Microsoft Word or pdf format. HAP is assisted in the search by Patricia Pap, Executive Director, Management Information Exchange, 105 Chauncy St., Fl 6, Ste 3, Boston, MA 02111, 508-737-4010, ppap@mielegalaid.org. Candidates with questions about the position or process are encouraged to contact her.

Apply Now

Case Management Supervisor: Public Health Management Corporation

Turning Points for Children an affiliate of The Public Health Management Corporation (PHMC) seeks a Case Management Supervisor. The primary purpose of this position is to supervise the activities of, and gives consultation and direction to the case managers engaged in performing a variety of counseling, referral, placement and/or adoptive functions related to services to children and youth in the CUA. The employee has controlling responsibility for the operation of a CUA case management unit and insures that the unit conforms to standards, regulations and laws of the CUA, TPFC, and city, state and federal agencies.  Work includes assigning cases, reviewing case activities, determining training and developmental needs, training employees, reviewing worker performances, and initiating corrective action when necessary. Contact with individuals, their families, representatives of private and public welfare agencies, representatives of professional and community groups, and the general public as well as supervision of case managers, case aides and other subordinate staff are of major significance to the work.

*This position is for a specialized unit that handles cases involving victims of child abuse and trafficking.

Accountability: Work is performed under the general supervision of the CUA Case Management Director.

Location: This position is located at 415 South 15th Street Philadelphia, PA 19146

Responsibilities:

  • Assigns, reviews, and evaluates the activities of a group of vase managers providing services to clients; supervises workers in such functional areas as adoption, foster care, guardianship, purchase of services, counseling and referral, and protective services; trains workers in the problems of adults and children; discusses the appropriate placement and services required; determines whether court action is required; evaluates services provided to individuals by private, public and contracted agencies; reviews the development and implementation of service plans within the service setting.
  • Plans, assigns and reviews the activities of a group of case managers performing casework functions within the CUA; recommends changes in practices and procedures to increase operating efficiency and expedite work flow; confers with superiors on policies, rules, and regulations related to social service functions; consults with private and public welfare agency officials on established procedures and problem areas; recommends establishing or modifying current methods and policies; confers with superior on unusual social service problems.
  • Screens cases initially to determine level of risk to individual, individual’s eligibility for program, and services required; reviews cases for socio-economic, medical, educational, employment and/or other information; assigns cases and meets with appropriate social worker to discuss status of cases, problems encountered, basis for actions, and alternative solutions; reviews and discusses progress, reviews workers’ reports; provides supportive liaison services and assistance when required; reviews recommendations for case closings and transfers; evaluates workers’ performance.
  • Trains case managers in social work techniques and methodologies; orients worker with appropriate laws, policies, regulations and procedures; evaluates worker development, performance and problem areas to determine training needs; takes corrective action where necessary.
  • Communicates with other public and private agencies and institutions to exchange information and develop resources; prepares correspondence; answers inquiries relating to services and clients.
  • Supervises a minimum of five (5) staff.

Skills:

  • The principles, practices and techniques of social work as applied to the CUA case management function
  • Supervisory methods and techniques
  • The principles, practices and policies of social service administration
  • The principles, practices and procedures for social service program planning and evaluation within child welfare
  • Administrative principles, policies and procedures governing social services as applied to child welfare
  • The legal provisions and regulations applicable to the delivery of social service within child welfare
  • The principles, practices, techniques, literature and current developments in the field of social service planning within child welfare
  • The functions and resources of public and private social welfare and related agencies providing services to individuals within child welfare
  • Current social, economic, environmental and health problems affecting the clients
  • Social and environmental factors which result in the need for placement or institutionalization of individuals
  • Behavioral science concepts and principles as they relate to supervision of a group of case managers and other subordinate staff
  • The principles and practices of administrative organization and management and its applications in resolving a variety of operational and administrative problems
  • Proficiency in English and Spanish preferred

Ability to:

  • Plan, organize and coordinate the activities of a group of case managers in child welfare
  • Apply behavioral science concepts and principles in the supervision of a group of case managers
  • Evaluate social service programs and make recommendations to improve effectiveness of operations
  • Effect sound management practices in the administration of social service programs
  • Analyze and resolve complex social work situations and make sound recommendations consistent with social work principles and CUA policies
  • Exercise judgment and discretion in applying and interpreting policies and procedures consistent with the overall policy and objectives of programs
  • Interpret and explain program function, goals and objectives
  • Establish and maintain effective working relationships with representatives of private and public agencies, the judiciary, civic groups, associates and the general public
  • Present ideas effectively, both orally and in writing
  • Prepare and analyze reports pertaining to social service programs

 Experience:

  • Three years of social work supervising experience, preferably in the field of child welfare
  • Three years of direct social work experience, one of which has been at the full performance level in child welfare.
  • Any equivalent combination of education and experience determined to be in accordance with DHS requirements.

Education Requirement: 

  • Completion of a master’s degree program in social work from an accredited college or university.

About Us

A Look Inside the Culture at PHMC

Think you know the ins and outs of public health organizations? Well, you can think again as you get to know the Public Health Management Corporation (PHMC).

From its modern office space to its holistic approach to public health services, PHMC is delivering a refreshingly unexpected experience from desk to field.

The experience begins the moment you step out of the elevator and walk through the giant glass doors that welcome you into PHMC headquarters. Bathed in light, the open-concept office space spans multiple floors of 1500 Market Street, all featuring larger-than-life wood staircases, glass conference rooms and splashes of orange, yellow and blue workspaces. Only a stone’s throw away, City Hall practically leaps inside the expansive windows along the east side of the office — a fitting view to represent all of the work PHMC is doing to improve the health of the Greater Philadelphia region.

The inviting, contemporary aesthetic at PHMC and its affiliated offices is only one way the organization is making an impact in the public health sector. Through its programs, subsidiary organizations and partnerships with the government, foundations, businesses and community-based organizations, PHMC serves as one of the most comprehensive public health resources in the country.

With more than 350 programs across the public health sphere, PHMC provides “wrap-around services” for its almost 350,000 clients annually. That means, rather than only treating one specific issue per client, case managers are enabled to dive deeper and analyze the entire spectrum of a client’s lifestyle — from physical and mental health needs to the ecosystem that makes up their home and family — and expose them to a wide breadth of programs and services that can improve their overall life.

As multi-layered company with more than 3,000 employees working within the 350 programs that run across 70 sites in the region, the employee landscape naturally fosters many subcultures, leading to a diverse, dynamic and innovative company culture. Yet no matter where or with whom employees work, whether in the office or out in the field, they are all tied together through PHMC’s core values of collaboration, health equity and access, innovation, diversity and inclusion, growth, development and wellness.

In addition to promoting health and wellness throughout the communities it serves, PHMC also brings its mission-driven works inside its own walls. Fostering an internal culture of wellness and movement, PHMC’s headquarter office is equipped with treadmill workstations, standing desks, and for all, access to an in-house gym complete with group classes and a healthy-options café and plenty of space to gather.

At its core, PHMC is a sophisticated public health organization where professionals who are passionate about helping people and building healthy communities belong. Always growing, PHMC offers careers across a wide range of programs and departments, all of which enable employees to deliberately channel their passion and make tangible social impact.

Apply for this job

Submit Resume and Cover Letter to: jjanssen@phmc.org

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